Jacob Waggoner Email and Phone Number

• Revamped the Canadian lease end process by introducing real-time vehicle grounding, inspection validation, maturity billing, and payment retrieval, resulting in enhanced efficiency and customer satisfaction.• Collaborated in a team of 1-3 to convert 7 legacy Biztalk and .NET SOAP APIs to REST APIs in the AWS cloud using the Serverless Framework with NodeJS & Typescript for both US & Canada use-cases.• Created 2 new REST APIs to allow for real-time maturity billing and payment facilitation resulting in a shortening of the maturity process from 14-days to a real-time customer experience.• Pioneered 2 new enterprise patterns for transferring files to the AWS cloud and across our AWS environments using pre-signed URLs.• Lead communication of progress of APIs with key business stakeholders and vendors, presenting demos during PI planning and sprint reviews, running most backlog refinement and sprint planning meetings, organizing weekly code reviews, onboarding new associates into the VCI ecosystem as well as delegating tasks to other team members.• Designed a release management strategy that was ~90% automated that linked GitHub and Jira together to simplify change control creation and allow dev teams to better identify changes in the production-ready applications.• Implemented StackHawk into the CI/CD pipeline to promote a shift-left mentality yielding earlier threat detection and faster release cycles.• Added CI/CD pipeline automation to allow for concurrent feature development resulting in increased development velocity and higher levels of developer confidence.• Promoted continuous improvement by constantly looking for weakness, technical debt, or customer/vendor dissatisfaction which lead to carefully curated code, intuitive business logic, and a clear overall vision.• Created a React based portal to allow business analysts and product owners to interact with and validate the APIs to verify business vision alignment.