Responsible for business development focused on retail sales, such as supermarkets, pharmacies, petrol stations, and all others that have a critical data connection in their service model. Main accomplishments:Establishment of the company's Digital Marketing area, enabling new leads and conversions into clients. Implementing digital marketing campaigns through agencies and making podcasts.Positioning a new SD-WAN solution on the market, successfully winning over new clients… Show more Responsible for business development focused on retail sales, such as supermarkets, pharmacies, petrol stations, and all others that have a critical data connection in their service model. Main accomplishments:Establishment of the company's Digital Marketing area, enabling new leads and conversions into clients. Implementing digital marketing campaigns through agencies and making podcasts.Positioning a new SD-WAN solution on the market, successfully winning over new clients such as gas stations, laboratories, and hospitals.Analyzing the market and the competition, as well as defining strategies for the company's growth. Show less

Responsible for the maintenance and commercial growth of the South American scope, having coordinated the Contract Management, Project Management, and Engineering teams. Reporting to BT's Global Director.Main accomplishments:Implementation of the WAN, LAN, IPT, VSAT Satellite, and 0800 services (toll-free telephone number commonly used by businesses in Brazil) at BASF GSA client, involving the replacement and technological enhancement of the legacy telephone and data network. Cisco… Show more Responsible for the maintenance and commercial growth of the South American scope, having coordinated the Contract Management, Project Management, and Engineering teams. Reporting to BT's Global Director.Main accomplishments:Implementation of the WAN, LAN, IPT, VSAT Satellite, and 0800 services (toll-free telephone number commonly used by businesses in Brazil) at BASF GSA client, involving the replacement and technological enhancement of the legacy telephone and data network. Cisco equipment was used in all sites, unifying the governance of operations (NOC BT) and maintenance.Management of the contract with ABInBev in South America under the "Global Service Agreement" GSA with BT, being responsible for the implementation of more than 10,000 LAN-IPT extensions, 56 MPLS links, and 6 telepresence rooms. These services have brought a very high level of operations and internal customer satisfaction.Reduction of 35% in telephone costs, achieved through renegotiating rates with all telephony suppliers of ABInBev, as well as taking on responsibility for the Billing, Audit, and Payment sector for BT in the first year of the contract. A 15% reduction in total telecommunications costs for ABInBev over the next four years of the contract. Show less

Focus on the organic growth and expansion of the contract with the implemented technologies, in order to reinforce the proposed business plan.Development of strategic service proposals delivering effective cost savings to support efficiencies in contract management.Conduct regular contract and collection reviews to identify likely cost reductions.Focus on performance the effective delivery of services according to the contract SLAs.Ensure integrity of charges with 100% accuracy… Show more Focus on the organic growth and expansion of the contract with the implemented technologies, in order to reinforce the proposed business plan.Development of strategic service proposals delivering effective cost savings to support efficiencies in contract management.Conduct regular contract and collection reviews to identify likely cost reductions.Focus on performance the effective delivery of services according to the contract SLAs.Ensure integrity of charges with 100% accuracy on the performance of delivery of services. Implement reconciliation and diligence across all billing flows. Show less

Responsible for the contract with ABInBev in South America under the GSA "Global Service Agreement" with BT. The scope was to implement more than 10000 extensions LAN-IPT, 56 MPLS links, 6 Telepresence Rooms. These services brought a very high level in operations and internal customer satisfaction.Scope of this position:Delivery of the technical objectives of implementation and testing of LAN-IPT and MPLS WAN equipment respecting the contract SLAs.Management of the entire cost base… Show more Responsible for the contract with ABInBev in South America under the GSA "Global Service Agreement" with BT. The scope was to implement more than 10000 extensions LAN-IPT, 56 MPLS links, 6 Telepresence Rooms. These services brought a very high level in operations and internal customer satisfaction.Scope of this position:Delivery of the technical objectives of implementation and testing of LAN-IPT and MPLS WAN equipment respecting the contract SLAs.Management of the entire cost base maintaining 100% accuracy in complex customer billing processes.Delivery of the cost reduction committed to the contract providing growth in billing and EBITDA to the customer and BT.Maintaining the success measurement of "lead to cash" activities.Ensure payment of billing in accordance with agreed contract terms. Show less

Contract management with ABInBev in South America under the "Global Service Agreement" GSA with BT, being responsible for the coordination of the project implementation teams formed by four pillars : Project Management, Voice Engineering, Data Engineering and Operations.Responsible for the financial management of the project and coordination of the renegotiation of tariffs costs with the operators and the amount of lines to be delivered bringing to our team the management control and… Show more Contract management with ABInBev in South America under the "Global Service Agreement" GSA with BT, being responsible for the coordination of the project implementation teams formed by four pillars : Project Management, Voice Engineering, Data Engineering and Operations.Responsible for the financial management of the project and coordination of the renegotiation of tariffs costs with the operators and the amount of lines to be delivered bringing to our team the management control and payment through " Agency " management. Show less

Responsible for the Claro Bahia and Sergipe project implementation teams. Leader of the 65-strong engineering and civil works team for the GSM Claro turnkey project. Main accomplishment:Implementation of 380 ERBs and 13 BSCs, including the entire transmission project for ERB interconnection. This project was completed in two years on schedule.

Main accomplishments:Coordination of the Vivo project in Rio Grande do Sul for the turnkey implementation of the switch from analog to CDMA technology. The implementation scope consisted of 1 MSC (DMS-MTX), 2 BSCs, and the operational testing of 215 ERBs.Turnkey implementation of TDM exchanges for the INTELIG National Grid / France Telecom / Sprint Network project. This project enabled the client to provide competitive data services, such as MPLS and other data and security features, to… Show more Main accomplishments:Coordination of the Vivo project in Rio Grande do Sul for the turnkey implementation of the switch from analog to CDMA technology. The implementation scope consisted of 1 MSC (DMS-MTX), 2 BSCs, and the operational testing of 215 ERBs.Turnkey implementation of TDM exchanges for the INTELIG National Grid / France Telecom / Sprint Network project. This project enabled the client to provide competitive data services, such as MPLS and other data and security features, to its customers at the time.Implementation of the BellSouth BCP wireless project in São Paulo. The scope of this project included 10 TDM exchanges and two STPs, which were implemented in less than a year, allowing the client to add 800,000 new subscribers to its network in less than 7 months, exceeding its business plan for the first year. Show less

Main accomplishment:Successful implementation and expansion of two TDM exchanges (DMS-250) for MCI Wordcom/Embratel in less than four months, enabling the client to offer innovative services to its customers.