Mudamos para Santos em 2020, adoramos a cidade, e quero ajudar mais famílias a realizarem o sonho de viverem numa cidade completa: Praia + Verde = Qualidade de Vida !

4UATTRO - Quattro Consultoria em TI - is formed for professionals with more than 20 years of experience in IT, supporting companies from various market segments as IT service providers, and offers complete solutions that bring together products and services with recognized quality.

We seek to serve our clients through a relationship of transparency and partnership. We use market best practices and consist of innovation, offering fast, flexible and scalable answers with a high level of quality, which is measured by the high satisfaction rates of our customers.

4UATTRO has teams of multidisciplinary professionals, certifications, tools, methodologies, knowledge base and a consistent network of strategic partners to act in all areas of business in an integrated, efficient way, aligned with the demands of services and its continuity.

Our solutions are composed according to the characteristics and business needs of each client and comprise services, project management, software supply, hardware, integrations, sharing, IaaS, PaaS, SaaS and specialized management.

* Data Center Services: Management and implementation of Technologies, Assets, Physical and logical moving, demand and change management, CMDB, Data and Database migrations.

* End User Services: End-user support and support through specialized Service Desk, Field Services, configuration and software, hardware break-fix, asset management, and incident and incident control teams.

Leader of Business Unit Technology Consulting Services for Brazil, responsible for a portfolio covering IT Governance, Data Center Facilities (Uptime Institute Certifications), Big Data, Analytics, Storage migrations, Networking, SAP, Microsoft-based business, Education and Cloud Strategy.

Results of FY17:
- Orders: 147% of budget
- Revenue: 120%
- Gross Margin: 26%

• Manage a team of 7 Territory Managers responsible for dealing licenses and SaaS;

• Define the Strategic Accounts to be alocated for TM and support them to create account planning;

• Define the sales quota, manage the sales forecast and pipeline, through Salesforce.

• Weekly forecast meetings with the team; bi-weekly 1:1 with Territory Managers to discuss the pipeline and support them to build up action plan;

• Support the sales channels with opportunities over USD 50K;

• Work close to the Marketing, Channels and Presales teams, to create the commercial strategy and go-to-market plan.

MAIN RESULTS
• FY 2014: 1º quarter 85%; 2º quarter 112%; YTD 1º half 99%.

• 4 new customers (UNIP, Abril, Otima and Avantto) , total sales order R$ 1.5M in 2 years of contract;

• For some current customers, R$ 400K in projects such as network implementation (security, switches, AP), MS Exchange with DAG, Virtualization project with WMware and Hyper-V. Recurring revenue increased in 35% through up-selling of managing new devices (on-premises and cloud).

• Responsible for undertaking the new services business unit, since of services offerings, the commercial politics to direct sales and channels, P&L, creating the sales tools, the agreement with services partners, the commercial proposals and Customer Support Agreements;

• In my role as Services Delivery Manager, I have been responsible for creating the process of customer services delivering, the strategy of spare parts logistics, for managing the entire services team spanning Sales, RMA, Call Center, Corporative Tech Support, Professional Services, Training and IT besides managing the services partners nationwide, in short, responsible for business health of BU, manage projects, SLA of support agreements and customer satisfaction;

• In 2010 I became responsible for Services Operations for Latin America, managing the delivery team in Argentina, Chile, Peru, Colombia and Mexico.

• In the role of IT Manager, I had been responsible for ensuring the operation of company through managing the IT operation.

Main achievements managing Services Sales:
- In March/2011 we launch the first IaaS solution of D-Link, the DaaS (D-Link as a Service), a new strategy to sell infrastructure as a services with greater gross margin (4 contracts in 2011);
- In November/2010 we launch the first B2C at D-Link WW, a new initiative to sell services directly to retail customers. The target is achieve USD 3M in services within 3 years;
- In 2010 we created the inside sales team to sell services directly to SMB and SOHO customer;
- Services Net Revenue (USD) during 6 years = 11,800K
- Services orders to be delivered and charged in 2012 and 2013 ( NET USD ): 2,600K
- The biggest service deal of D-Link WW was sold in 2009, to Banco do Brasil: sales revenue around USD 2.9M in 3 years (installation and support nationwide for 11K units of switches);
- The best worldwide performance in sales for a Services BU until 2012.

***** SEE MORE IN THE SECTION "CONQUISTAS" below - 5 projects

• Focused on selling data center solutions and telecom services.

MAIN RESULTS
• Besides dealing several contracts, the most relevant deal was Santander. I have taken part of the team that dealt the Business Continuity project for Santander (Hosting, IP Link, MPLS link and Professional Services, revenue of R$ 3,75 M/year);

• Sales Performance: FY 2004: 2º. Half 123%; 1º. Half 86%.

- SALES: SR. ACCOUNT MANAGER (NOV/1999 TO DEC/2003)
- Sr. Account Manager, focused on selling IT services - Support services, Consulting, Training & Outsourcing;
- Sales performance: 108% in 2003 (quota USD 6,6M); 93% in 2002; 115% in 2001; 152% in 2000;
- Sold all services portfolio and “mission critical solutions” for the start up of GVT in 2000;
- Sold all networked infra structure to the Cyber Data Center of Brasil Telecom in 2002;
- Renewed of 95% of the maintenance contracts with 20% of new inclusions;

- MARKETING: PROGRAM MANAGER (NOV/1997 TO OCT/1999)
- Responsible for creating, deploy, training and managing the entire Marketing Program to sell services through channels;
- Sales performance: USD 4.2M sold through HP Channels;

- CUSTOMER SUPPORT CENTER (JAN/1994 TO NOV/1997)
- Leading a team of 25 software engineers who were responsible for supporting Unix, Languages and network;
- Leading the project of ISO 9002 certification for Customer Support Center in 1996;

- CONSULTING (SET/1991 A DEZ/1993)
- Leading a team of 8 consulting eng. Who where responsible for deploying ERP over HP MPE/XL platform;
- Projects: Manufacturing at Maxion/RS; Accounting at Fabrimar/RJ.