Neil Wagner

Neil Wagner Email and Phone Number

Field Geotechnician at DGI Geoscience @ DGI Geoscience Inc.
toronto, ontario, canada
Neil Wagner's Location
Eagle Mountain, Utah, United States, United States
About Neil Wagner

Neil Wagner is a Field Geotechnician at DGI Geoscience at DGI Geoscience Inc..

Neil Wagner's Current Company Details
DGI Geoscience Inc.

Dgi Geoscience Inc.

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Field Geotechnician at DGI Geoscience
toronto, ontario, canada
Employees:
24
Neil Wagner Work Experience Details
  • Dgi Geoscience Inc.
    Field Geotechnician
    Dgi Geoscience Inc. Aug 2023 - Present
    Travels to customer sites and collects detailed geological surveys to advance the understanding of the property. This involves driving company 4x4 vehicles, setting up specialized equipment, acquiring field data, conducting preventative maintenance, and working with the data. Additional responsibilities include preliminary assessment of data quality, application of QA/QC procedures, and interaction with contractor and client representatives.
  • Skyhigh Security
    Technical Support Engineer
    Skyhigh Security Dec 2022 - Aug 2023
  • Netflix
    Technical Research Analyst
    Netflix Sep 2018 - Aug 2022
    Greater Salt Lake City Area
    • Utilized SQL, Kibana, Tableau, and in-house analytical tools to identify business critical trends among our 220M+ subscribers.• Coordinated resolving outages impacting the customer service network and BPO partner sites and communicated impact to stakeholders.• Triaged internal help desk tickets and provided Tier 3 tech support to our customer service network of over 6,000 agents across 20+ locations globally and efficiently prioritized work based on issues’ scope, scale, and user experience.• Created and maintained workflows for automatic anomaly trend detection.• Investigated, reproduced, and documented technical issues with the Netflix streaming service on multiple media platforms.• Developed and tested troubleshooting steps for common error codes to be published in our knowledge base and help center where articles receive over 1 million hits per day.• Efficiently collaborated with global cross-functional teams.• Mentored new members joining the team and set them up for success.• Created and managed tickets for the product reliability engineering team and compiled detailed bug reports for application engineering teams.• Directly collaborated with engineering teams to create product improvement proposals for both the customer-facing Netflix platform and internal support tools.• Created and contributed to new internal tools, and helped push more efficient methods of handling escalations from an ever-expanding customer service network. All to create and maintain the best Netflix experience for all 220M+ Members.
  • Instructure
    Technical Support Engineer
    Instructure Aug 2016 - Oct 2017
  • National Oilwell Varco
    Field Specialist
    National Oilwell Varco Sep 2008 - Aug 2016
    Setup, oversaw and maintained telemetry network. Created cable connections for RJ-45, BNC and Lemo connectors. Performed QA on various network components. Crane and forklift operator. Ensure reliability of wired drill pipe network used in drilling operations.
  • Sorenson Communications
    Technical Support Engineer
    Sorenson Communications Sep 2014 - May 2015
    Provide technical support for users of Sorenson Videophones in both residential and business environments.
  • Henry Schein
    Technical Support Engineer
    Henry Schein Nov 2009 - May 2010
    American Fork, Ut
    Provided technical support to users of Dentrix software
  • Utah Valley University
    Course Manager
    Utah Valley University Mar 2005 - Sep 2008
    Provided advisement, instruction and support to students via phone, email and in person. Assisted senior advisors in evaluating student work.
  • Nestle, Inc
    Epsu Tech 1
    Nestle, Inc Sep 2001 - Mar 2005
    Disassembled, reassembled factory production equipment. Handled caustic chemicals.
  • Convergys
    Windows Support Engineer
    Convergys Dec 2000 - Sep 2001
    Provided technical support for the Win9x/ME platforms in a call center environment.

Neil Wagner Education Details

Frequently Asked Questions about Neil Wagner

What company does Neil Wagner work for?

Neil Wagner works for Dgi Geoscience Inc.

What is Neil Wagner's role at the current company?

Neil Wagner's current role is Field Geotechnician at DGI Geoscience.

What schools did Neil Wagner attend?

Neil Wagner attended V School, Western Governors University, Utah Valley University.

Who are Neil Wagner's colleagues?

Neil Wagner's colleagues are Shane R, Amilcar Adrián Casarrubias López, Aaron Crosby, Kevin Smylie, Derek Neumann, Okwukwe Okpala, Alejandro Rojas.

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