Wagner Souza Email & Phone Number

Portugal

As the writer behind the AIOps Engineering newsletter, I bring a wealth of knowledge and experience from over two decades in the tech industry. My focus is on demystifying the complex world of Artificial Intelligence in Engineering and IT Operations, providing insightful, accessible content that bridges the gap between cutting-edge technology and practical implementation.In each issue, I delve into the latest trends and developments in AI, DevOps, and cloud technologies, translating technical concepts into engaging, understandable narratives. My aim is to not only inform but also inspire my readers — from industry veterans to aspiring tech professionals.My writing style blends professional expertise with a conversational tone, making complex topics approachable for a diverse audience. I believe in the power of storytelling to illuminate the nuances of AI and its impact on operations and development. Through real-world examples, case studies, and thought-provoking insights, I strive to ignite discussions and foster a community of curious, informed professionals.AIOps Engineering is more than just a newsletter; it's a platform for exploration, learning, and connection. As your guide, I am committed to delivering content that empowers, educates, and elevates the understanding of AIOps in the ever-evolving tech landscape.http://aiopsengineering.tech

London, London, Gb

As a dynamic and influential leader at Farfetch, I have been successfully navigating the complexities of platform engineering by forging a path that balances technological innovation with strategic business objectives. My tenure has been marked by a relentless dedication to team enablement, operational excellence, and a forward-thinking mindset.At the helm of groundbreaking initiatives, I have safeguarded seamless operations, ensuring that my team is insulated from external distractions and is poised for uninterrupted success. I have guided my colleagues through transformative periods with grace and steady leadership, maintaining focus even amidst key personnel changes. My commitment to embracing new challenges is reflected in my continuous professional development and my ability to adopt actionable feedback.Achievements at Farfetch include:* Orchestrating major projects such as the Enterprise Scale initiative, leading to strategic advancements and improved operational scalability.* Enhancing interdepartmental communication by acting as a conduit between engineering and infrastructure, ensuring alignment and swift resolution of technical issues.* Pioneering process definition with key vendors and third-party integrations, thereby stabilizing services and securing robust infrastructural support.* Advocating for continuous learning and knowledge sharing, resulting in an empowered team with expertise in Farfetch's sophisticated processes and tools.Recognized for my strategic vision and collaborative spirit, I have consistently pushed the envelope to deliver outstanding results. My leadership has facilitated a culture of respect, politeness, and shared growth, which has greatly contributed to Farfetch's robust platform and services. My professional journey at Farfetch is a testament to my capacity to lead through innovation and to generate meaningful impact in the tech space.

London, London, Gb

London, London, Gb

São Paulo, São Paulo, Br

As an Advisory Board Member at O2B, I provide valuable insights and guidance on the company's direction and strategy. I work closely with the executive team to evaluate new opportunities and challenges, and provide recommendations on how to best address them. With my extensive experience in the technology industry, I bring a unique perspective to the board, and help ensure that O2B is well-positioned for success in the rapidly-evolving market of SRE, DevOps and Platform Engineering.

Rio De Janeiro, Rj, Br

As the Head of Infrastructure and Security at Zoop, I was responsible for managing and leading Operations, SRE, DevOps, Compliance, and Security teams. With my expertise, I helped Zoop to have an automated, resilient, secure, and performant environment at a very low cost per transaction, with a focus on AWS.My key accomplishments include:* Reducing more than 700% of AWS cost per transaction from $0.23 to $0.03.* Initiating a project, currently under implementation, to reduce costs per transaction to $0.01 in one year.* Reducing false positives in alerts by 30% and ensuring 100% of applications are monitored and available to developers.* Introducing a DevOps and Self Service culture in all infrastructure teams.* Implementing CI/CD with Jenkins for testing and deployment of 100% of applications.* Centralizing 100% of logs in GrayLog.I also led several key projects, such as:* Reviewing and redeploying the entire monitoring stack to ensure it is efficient and effective.* Reviewing and restructuring the entire code delivery stack (CI/CD) to improve performance and reliability.* Implementing a DevOps culture to increase agility and collaboration.* Implementing an Operations as a Service (OaaS) culture to improve efficiency and effectiveness.* Upgrading PCI-DSS certification to level 1 to ensure the security and compliance of the environment.With my leadership and expertise, I successfully delivered high-quality infrastructure and security services that enabled Zoop to operate at a low cost while maintaining a high level of security and performance.

São Paulo, Sp, Br

As the Head of DevOps at Stone, I was responsible for leading and managing six high-performance teams in building a private cloud and all its IT services. With my expertise in cloud computing, I introduced a DevOps and a Self Service culture across all infrastructure teams, making automated architecture and deploying applications and virtual structures on OpenStack seamless.My key accomplishments include:* Implementing Tsuru PaaS and migrating 20% of all applications to it, resulting in approximately 60% reduction in computational resource used.* Introducing observability concept in monitoring, which helped reduce false positives in alerts by 70% and made 100% of applications monitored and available to developers.* Migrating 100% of applications to CI/CD with GoCD for tests and deploy, and centralizing 60% of logs in an ELK stack.I also led several key projects, such as:* Implementation of the OKR methodology and agile methodologies in the teams.* Purchasing hardware, testing, and implementing OpenStack (VMware ViO), Software-defined Storage (EMC ScaleIO), and Software-defined Network (VMware NSX) in the IaaS team project.* Evangelizing DevOps culture across all Dev and Ops teams in the IaC team project.* Implementing the Openshift Container Platform following the rules of PCI DSS compliance in the PaaS team project.* Creating a vendor-free architecture for centralized monitoring, monitoring automation, and log aggregation & indexing in the MaaS team project.* Implementing an automated QA structure, with release management, performance evaluation and security testing in the QaaS team project.* Implementing IT services such as Database as a Service, Queue as a Service, and Firewall as a Service in the SaaS team project.With my leadership and expertise, I successfully delivered high-quality cloud computing services and infrastructure that enabled the business to grow and succeed.

Rio De Janeiro, Rio De Janeiro, Br

DevOps and Cloud Specialist in tsuru PaaS teamKey Accomplishments:* Migrated all Tsuru (PaaS) environments ( production and development ) to new infrastructure based on Cloudstack;* Rebuilded all the Tsuru environment in Cloudstack in an automated way with puppet;* Migrated in an automated way with puppet all environments to new DataCenter;* Support for puppet manifests and change to use puppet stand alone in all Tsuru environments;* Support tsuru reverse proxy, I helped with the architecture and implementation ( nginx + consul );* Helped with deploy of cloudstack (IaaS) and Tsuru (PaaS) architecture in production and development.

Rio De Janeiro, Rio De Janeiro, Br

Rio De Janeiro, Rio De Janeiro, Br

Rio De Janeiro, Rio De Janeiro, Br

Master Of Business Administration (Mba), Mba Em Marketing

Bacharel, Computer Systems Networking And Telecommunications