Wahaj Badri Email and Phone Number
As a passionate and dedicated professional with a diverse background in policy analysis, counseling, and community engagement, I bring a unique blend of skills and experiences to the table. My career has been centered around helping individuals and communities thrive, whether through providing direct support or shaping the policies that influence their environments.In my role as a Policy Analyst, I work closely with stakeholders to develop and implement thoughtful, inclusive policies. I collaborate across teams to ensure that ethical considerations and social justice are at the forefront of decision-making, particularly in complex regulatory environments. My strengths lie in critical thinking, problem-solving, and advocating for necessary changes to improve both policies and processes. I also have extensive experience in platform moderation and customer support, where I navigate sensitive escalations with care, empathy, and a commitment to fairness.Before transitioning into policy, my background as a Counselor and Community Development Coordinator equipped me with invaluable insights into the challenges faced by individuals, particularly those from marginalized communities. These roles sharpened my ability to listen, empathize, and offer tailored support to individuals navigating personal and systemic challenges. I’ve successfully led initiatives that foster inclusivity, well-being, and growth across diverse groups, always driven by a commitment to equality and client-centered approaches.I’m passionate about combining my skills in policy development and community support to advocate for meaningful changes that make a positive impact on individuals and society. I thrive in environments that require collaboration, critical analysis, and a deep understanding of human needs, and I’m excited to continue this journey alongside like-minded professionals.Let’s connect to explore how we can work together to create positive change.
Hive Technology Labs
View- Website:
- hivetechnologylabs.com
- Employees:
- 4
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Policy AnalystHive Technology Labs Nov 2024 - Present -
Policy AnalystHive Technology Labs Jun 2024 - Present -
Rlad Community Development ClinicianVincentcare Victoria Jul 2023 - Nov 2023Fitzroy, Victoria, AustraliaKey responsibilities include:Client Engagement and Empowerment: Actively assess, engage, and build rapport with clients to facilitate their access to recovery services. Prioritize the development of sustainable client relationships through effective communication and support.Client-Centered Approach: Employ a Client-Centered Approach, emphasizing collaborative treatment planning that respects individual equality, diversity, choices, rights, safety, and responsibilities.Community Connections and Treatment Support: Focus on creating and maintaining sustainable community connections to empower clients in achieving their treatment goals. Additionally, support the co-facilitation of therapeutic groups relevant to the role.Project Development and Coordination: Play a key role in Project Development and Coordination, where you develop, implement, and coordinate innovative group-based projects and activities, as well as assessment tools.Risk Management and Reporting: Excel at identifying, managing, and reporting on risk and safety concerns and incidents.Collaboration: Actively collaborate with fellow clinicians, referring services, and other relevant healthcare and community organizations to ensure comprehensive client support.Monthly Reporting: Provide accurate and timely updates on client progress and program effectiveness, ensuring data entry into the PHN data collection portal.Organizational Record Keeping: Maintain a high standard of Organizational Record Keeping, including case notes, data collection, and budgetary requirements.Continuous Improvement: Actively engage in Continuous Improvement, regularly reviewing work practices and operating arrangements within your areas of accountability to identify and manage potential risks, hazards, and breaches, ensuring compliance with all requirements. -
Youth Engagement Coordinator - Secondary SchoolVinnies Victoria Sep 2022 - Jul 2023Box Hill, Victoria, AustraliaAs a Youth Engagement Coordinator, I collaborate within a team to develop and execute workshops, presentations, and engagement initiatives aimed at fostering social justice awareness among young people in Primary and Secondary settings. I support the implementation of fundraising and awareness campaigns targeting issues such as homelessness, food insecurity, and reconciliation.Key Responsibilities:Coordination of state-wide youth engagement initiatives, tailored to the specific needs of each region, ensuring comprehensive support for youth members and volunteers.Design and execution of forums and events to facilitate knowledge sharing, spiritual development, and collaborative learning among young participants.Utilization of relevant data to produce comprehensive reports on school and youth engagement programs, aiding informed decision-making.Facilitation of connections and collaboration between youth staff, volunteers, and members, fostering a cohesive and supportive community environment.Management and enhancement of resources aimed at supporting youth and school engagement, ensuring up-to-date and effective materials.Skills:CommunicationProject ManagementYouth EmpowermentYouth EngagementEvent ManagementCommunity OutreachStakeholder Management -
Future Students AdvisorLci Melbourne Mar 2022 - Sep 2022Melbourne, Victoria, AustraliaIn my role as a Future Students Advisor, I was an integral part of a team tasked with the meticulous assessment and processing of all incoming applications, alongside lead generation, managing Recognition of Prior Learning (RPL), and representation at expos. This multifaceted position demands a combination of extensive administrative duties and front-facing engagement with applicants and students, including pathway guidance and ensuring a seamless transition from applicant to student.Key Responsibilities:Liaising with VTAC and managing end-to-end project planning for admissions, engagement, recruitment events, exhibitions, and gallery openings.Providing detailed reporting on admissions trends, leads, and results, while actively contributing to strategic priorities across the organization.Utilizing CRM database tools to meticulously track interactions and progress of assigned leads, ensuring efficient communication and follow-up.Engaging with future students in a consultative and persuasive manner, guiding them through the enrollment process and addressing their queries.Collaborating with the Global Admissions Team to drive international student recruitment efforts and maintain a database system to reflect current and upcoming leads and conversions.Contributing to admissions strategies and generating ideas to enhance lead-to-student conversion rates, while fostering collaboration with the marketing team on lead generation initiatives and strategies.Skills:Student RecruitingProject ManagementEvent ManagementSenior Stakeholder ManagementReportingRecognition of Prior Learning (RPL)In essence, my role as a Future Students Advisor encompasses a blend of administrative efficiency, strategic planning, and effective stakeholder engagement, all aimed at driving successful student recruitment and conversion initiatives within the organization. -
Admissions And Information OfficerWilliam Angliss Institute Mar 2021 - Feb 2022Melbourne, Victoria, AustraliaAs an Admissions and Information Officer, I play a pivotal role within a dedicated team tasked with the assessment and processing of all incoming applications. This dynamic position entails a diverse array of responsibilities, blending extensive administrative duties with a strong emphasis on delivering exceptional front-facing customer service.Key Responsibilities:Conducting thorough assessment of applications to ensure compliance with admissions criteria and standards.Organizing and maintaining meticulous records of recruitment documentation, ensuring accuracy and accessibility.Overseeing the seamless processing of student registrations and payments, demonstrating proficiency in administrative procedures.Effectively managing student records and tracking progression, ensuring timely and accurate updates.Providing comprehensive information and guidance to applicants regarding available support avenues, capacities, and study pathways.Offering personalized consultations to applicants, assisting them in navigating study plans, course loads, and pathways with clarity and insight.Skills:Office AdministrationRecruitingStudent EngagementCustomer ServiceSenior Stakeholder ManagementIn essence, my role as an Admissions and Information Officer combines rigorous administrative expertise with a strong commitment to delivering exemplary customer service, contributing to the efficient and seamless operation of the admissions process while providing invaluable support to prospective students. -
Operations CoordinatorAustralian Childhood Trauma Group May 2019 - Dec 2020Melbourne, Victoria, AustraliaIn this capacity, I collaborated within a team to provide comprehensive oversight and management of all business projects. This encompassed evaluating existing infrastructure and executing enhancements to optimize operations.Key Responsibilities:Conducting reviews of policies and procedures, implementing necessary updates to ensure alignment with organizational goals and compliance standards.Spearheading system implementation initiatives to enhance efficiency and streamline workflows.Efficiently managing office operations to facilitate smooth day-to-day functioning.Handling client intake and triage processes, ensuring prompt and effective resolution of inquiries and requests.Managing inbound and outbound calls, delivering exceptional client and customer service experiences.Taking charge of project management endeavors, overseeing tasks from inception to completion with a focus on meeting objectives and deadlines.Skills:Human Resources (HR)Office AdministrationProject ManagementEvent ManagementIn summary, my role involved multifaceted responsibilities aimed at optimizing business processes and delivering exceptional service, underscoring my proficiency in human resources, office administration, project management, and event coordination. -
Operations AssistantCedar Hospitality Nov 2018 - Apr 2019Melbourne, Victoria, AustraliaIn my position at Cedar Hospitality, I transitioned from a customer service role to an Operations Assistant, tasked with leading the implementation of a new POS system. This entailed collaborating with external clients to build and customize the system, as well as providing comprehensive training to staff members.Key Responsibilities:Conducting thorough reviews of policies and procedures, ensuring adherence to industry standards and best practices.Leading the implementation of new systems and technologies, optimizing operational efficiency.Effectively managing office operations to support smooth day-to-day functioning.Strategically fostering customer relationships to ensure high retention rates.Handling inbound and outbound communications, delivering exceptional client and customer service.Taking ownership of project management and implementation efforts, ensuring successful outcomes.Skills:Office AdministrationProject ManagementIn essence, my role at Cedar Hospitality involved driving operational excellence through effective leadership in system implementation, office management, customer relations, and project execution. -
Customer Service RepresentativeCedar Hospitality Oct 2018 - Nov 2018I was hired as a Customer Service Representative and my general duties included fielding calls, finalizing orders, and selling product but I was quickly promoted to the Operations Department based on skills and merit. -
Student Services CoordinatorArcadia University May 2017 - Aug 2018Melbourne, Victoria, AustraliaAs a Student Services Coordinator at Arcadia University, I oversaw the coordination and management of international students across various locations in Australia for durations ranging from 6 to 12 months. Acting as the primary point of contact, I provided comprehensive support and managed inquiries and incidents as they arose. Additionally, I curated interstate excursions aimed at familiarizing students with Australia's diverse flora, fauna, and Indigenous history.Key Responsibilities:Conducting thorough reviews of policies and procedures to ensure compliance and efficiency.Implementing and optimizing systems to streamline administrative processes.Managing office operations and accommodation arrangements to meet student needs.Liaising with external providers to address students' physical and mental well-being.Tracking and managing student progression to ensure academic success and well-being.Providing welfare and mental health support to students as needed.Skills:Office AdministrationProject ManagementEvent ManagementIn summary, my role at Arcadia University involved multifaceted responsibilities in student services, encompassing administrative oversight, program implementation, and student support to enhance the international student experience. -
Administrative AssistantGoldman Sachs Jul 2012 - Dec 2012New York, New York, United StatesAs an Administrative Assistant at Goldman Sachs, I provided essential support through a range of administrative tasks to ensure smooth office operations and effective communication.Key Responsibilities:Handling incoming calls and directing them to appropriate personnel.Coordinating and scheduling meetings and appointments.Recording meeting minutes and maintaining accurate documentation.Managing inventory and procurement of office supplies.Serving as a central point of contact for staff and external stakeholders.Assisting in the preparation of meeting materials and travel arrangements.Managing incoming and outgoing mail and packages.Welcoming visitors and new employees to the organization.Researching and arranging travel accommodations for staff.Identifying opportunities to enhance administrative efficiency.Drafting and disseminating communications on behalf of teams or senior management.In summary, my role at Goldman Sachs involved providing comprehensive administrative support to facilitate seamless operations and optimize productivity across the organization. -
Customer Service RepresentativeTelstra Jan 2011 - Jul 2012Melbourne, Victoria, Australia• Manage large amounts of incoming phone calls. • Updated communication procedures, guidelines and policies.• Generate sales leads, Identify and assess customers’ needs to achieve satisfaction. • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Keep records of customer interactions, process customer accounts and file documents. • Build sustainable relationships and trust with customer accounts through open and interactive communication. -
Collections SpecialistWestpac Dec 2009 - Dec 2010Melbourne, Victoria, Australia• Referring debtors' disputes to creditors. • Recording amounts collected and noting any further action required. • Complying with debt collection guidelines and relevant legislation.• Liaising with clients, credit staff, accounts receivable departments, process servers, Private Investigators, Barristers and Solicitors to find solutions to payment problems. • Identifying, locating and notifying debtors of overdue accounts in writing, by telephoning and in person, and arranging for payments to be made. • Arranging new repayment plans for debtors having difficulties making existing repayments. -
Retail AssistantEdge Clothing Jul 2007 - May 2008Melbourne, Victoria, Australia• Customer service• Product management• Cleaning and stocking product• Managing product displays
Wahaj Badri Education Details
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Mental And Social Health Services And Allied Professions -
Bachelor Of Biomedical Science -
Gladstone Park Secondary CollegeVce
Frequently Asked Questions about Wahaj Badri
What company does Wahaj Badri work for?
Wahaj Badri works for Hive Technology Labs
What is Wahaj Badri's role at the current company?
Wahaj Badri's current role is Policy Analyst | Occasional Mental Health Practitioner | Advocate for Inclusive, Safe, & Sustainable Community Development | Skilled in Policy Development, Ethical Analysis, and Stakeholder Engagement.
What schools did Wahaj Badri attend?
Wahaj Badri attended Australian College Of Applied Psychology, Victoria University, Gladstone Park Secondary College.
Who are Wahaj Badri's colleagues?
Wahaj Badri's colleagues are Sage N, 🧞jack Chen.
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