Waheed Anwar Email & Phone Number

• Worked as a trainer getting new employees familiar with the day to day role.
• Took on a temporary management role when the manager was unavailable.
• Providing regular feedback to the new employees, on areas of improvements.
• Worked as an escalation point, for technical administration - unlocking passwords on user accounts, photocopying issues, printing and laminating problems.

Sheffield, United Kingdom

• Dealing with customer services, calling up repair teams.
• Keeping the customers updated about the company.
• Responding to customers enquires.
• Working to agreed SLA's.

Macclesfield

• Prepared the shop floor before opening time
• Served customers with a positive, friendly attitude
• Restock any product that needed stocking and made sure the shop floor looked presentable
• Cleaned up the store at the end of the day by hovering and wiping the shelves, making it clean and welcoming for the next day
• Delivering papers to customers houses
• Going to the cash and carry to order stock

Manchester City Centre

• Achieving my targets on a daily basis.
• Admin work such as filing and faxing.
• Providing customer service by dealing with complaints over the phone.
• Having the ability to adapt through different software.
• Opening and closing customers accounts.
• Opening the customers cheques and transferring their money.