Waheed Ashiru Email & Phone Number

As an Information Technology Engineer at Kelly Benefits, I support the IT infrastructure and services for a leading provider of employee benefits and payroll solutions. I troubleshoot and resolve technical issues, maintain and upgrade hardware and software, and ensure optimal performance and security for the network and systems.I have a strong background and interest in IT, having completed a training program at NPower, where I learned the fundamentals of IT, networking, cybersecurity, and cloud computing. I am also pursuing an Associate's degree in IT at Towson University, where I am expanding my knowledge and skills in IT. I have a passion for learning new technologies and applying them to solve real-world problems.One of my core competencies is communication, which I have developed and demonstrated in my previous and current roles. At DealerOn, I was a Desktop Engineer who provided IT support and training to over 300 employees across multiple locations. I communicated effectively with different stakeholders, explaining technical concepts in simple terms, and ensuring customer satisfaction. At Under Armour, I was an IT Technician who assisted with the installation and configuration of IT equipment and software for a global sports apparel company. I collaborated with various teams and vendors, and handled complex and urgent requests with professionalism and efficiency.