Abdul Waheed, Bs, Ccie, Cissp Email & Phone Number

Edmonton, AB, CA

• Drive the full-cycle delivery of up to 5 concurrent transformation projects to optimize the IT infrastructure for the provincial government with over 3,000 servers, 5,000+ devices, and 30,000+ users within an IMT.
• Manage up to 10 team members throughout the duration of virtual projects and proof of concept (PoC) initiatives
• Report to the Transformation Manager and offer subject matter expertise to inform strategic planning and direction
• Advise stakeholders on a wide range of operational, technical, and business issues in the Technical Services Unit
• Track key performance indicators (KPIs), evaluate project financials, and summarize findings in the final reports
• Guide the lifecycle of services and subservices to maximize availability, enhance performance, and mitigate risks

Edmonton, Alberta, Canada

• Migrated to Service Alberta’s Network Operations Team to continually evolve and sustain the network architecture
• Directed up to 4 virtual staff in the planning and execution of projects such as deployments and upgrades
• Provided technical support, on-call incident management, and disaster recovery for the daily network operations
• Tasked with maintaining and updating the Transportation Ministry's FireNet, LDS, and SCADA and legacy systemsKey Achievements: ✔ Eliminated the threat of distributed denial of service (DDoS) attacks that impacted the.

Edmonton, Canada Area

• Oversaw 2 Network Analysts in the installation, configuration, and maintenance of network infrastructure across 120 sites and 3 data centres to ensure the highest possible levels of performance, productivity, and.
• Accountable for the team hiring, training, talent development, and performance evaluation and management
• Worked closely with IT teams to launch network-related projects and resolve technical issues in a timely manner
• Defined network policies and procedures to guarantee compliance with industry standards and company policiesKey Achievements: ✔ Earned a commendation from the Assistant Deputy Minister for flawlessly migrating the.

250 Karl Clark Road, Edmonton, ON T6N 1E4

• Led the day-to-day management of the network operations across 4 campuses in Calgary and Edmonton for the provincial crown corporation dedicated to delivering various research, innovation, and commercialization services
• Engaged internal business groups to understand needs and translate technical requirements into tangible solutions

Edmonton, AB

• Recruited to the Alberta Government’s multi-million-dollar Alberta First Responder Radio Communication System (AFRRCS) project to install over 500 radio towers across the province and enrich emergency response.
• Led network-related project activities and coordinated with the Government stakeholders to realize daily objectives
• Prepared high and low-level network designs, controlled project documentation, and participated in system testing

Edmonton, Alberta, Canada

• Analyzed business requirements, shaped capacity plans, and advised on improvement opportunities for network services and infrastructure at the Ministry of Environment and Sustainable & Resource Development (ESRD)
• Mandated with installing, upgrading, monitoring, troubleshooting, and remediating network hardware and software
• Structured disaster recovery strategies and confirmed all Ministry network data was accessible and protected

Edmonton, Alberta, Canada

• Managed the custom design and roll-out of comprehensive technical solutions for private and public sector clients
• Generated and presented project proposals to clients and incorporated customer feedback and change requests
• Partnered with team members to implement solutions, resolve complex issues, and offer ongoing technical support Key Achievements: ✔ Earned several lucrative new contracts from Alberta Transportation by going above and.

Abu Dhabi Police General HQ, Muroor Road, Abu Dhabi, United Arab Emirates