Alan Hilton Email & Phone Number

Ontario, Ca, Us

Ontario, Ca, Us

Glendora, Ca, Us

-Setup, configuration, development, and maintenance of SCCM 2012 (Current Branch) environment containing approx. 1500 endpoints.-Using VSphere to manage virtual servers, monitoring datastore usage-Responsible for updating static DNS records when necessary, including configuring SPF and DKIM TXT records to improve spam defense-Responsible for upgrades and server maintenance for multiple servers including SCCM architecture, print servers, and file servers-Setup, configuration, and maintenance of PXE boot image server and related DHCP entries-Creation of a ZTI (Zero Touch), department-specific, Windows 10 installation image and task sequence to support Operating System (Push) deployments.-Generating environment-specific collections and utilizing collection variables to automate task sequences, application deployments, and maintenance actions.-Application deployment and custom scripting of actions and detection using PowerShell and batch files.-Reporting the status and health of the computing environment via SCCM.-Streamlining licensing into installers using MSI Installer Property and values discovery using Orca.-Forensic discovery of license files/registry items using sysinternals process monitor if installer streamlining isn't inbuilt-Deskside computer support for a userbase of over 1000 users. Utilizing Footprints/Zendesk for trouble ticket management-Implementation of LAPS administrator password management for the server environment-Implementation of Microsoft Endpoint Configuration Manager (MECM) alongside the current Systems Center (SCCM) environment.-Migration of all apps via powershell from SCCM to MECM (Intune) for deployment

Us

- Setup and Installation and Development of MDT 2013- Designing and Developing Windows 7 Computer image to documented security standards- Creation of Task Sequences to automate installation of software and configuration of Windows 7- Application package creation using Batch, VBScript, and Powershell- Mass software deployment using Admin Arsenal - PDQ deploy/PDQ Inventory

Indianapolis, Indiana, Us

- Operating System Deployment using MDT 2013- Creating Windows 10 Deployment images for use with deployment- Modifying WIM Images with Microsoft WAIK tools such as DISM and SIM (System Image Manager)- Manually Modifying system configuration XML files to produce desired configuration of Operating system- Creating Applications and Configuration items for use with MDT 2013 deployments- Creating MDT Task Sequences utilizing task sequence variables to control the execution flow of the tasks so that certain tasks run only when certain conditions are met- Creating Operating System/Application configuration items using proficiency in Powershell, VBScript, and Batch- Creating tools to automate repetitive tasks and configure MDT using Powershell, VBScript and Batch

- Responsible for deployments in a 32000 endpoint 24hr environment.- Using System Center Configuration Manager 2012 R2 to deliver software packages, patches, and operating systems to endpoints- Creation and deployment of installation images for Windows 7 Enterprise, Windows 7 Embedded, and Windows 10.- Creating images using VMware Workstation 10 and managing multiple snapshots for testing purposes.- Working with teams across the enterprise to build and configure operating system images to meet existing software demands.- Creation, maintenance and deployment of task sequences for operating system installation and configuration.- Creation and deployment of software packages using VBScript, powershell, and batch using SCCM.- Management of Windows 7 Embedded write filters during deployments.- Software patch deployment enterprise wide using SCCM.- Working with teams across the enterprise testing deployment packages to ensure successful deployments.- Creating and maintaining documentation that outlines processes, procedures, and technologies.- Troubleshooting issues with deployments for software packages, operating systems, and patches.

- Setup, Installation, and Configuration of MDT for day to day computer images.- Troubleshooting Dematic conveyor belt system and contacting vendor support when needed. - Preparing for a rollout of 200 machines using Symantec Deployment Solution (Altiris).- Preparing and setting up equipment for new employees.- Recording depreciated assets and preparing for ewaste pickup.- Reorganizing storage area and sorting items to be picked up for deployment for different sites.

Pomona, California, Us

- Providing technical support for 2000+ users onsite.- Troubleshooting, maintaining and repairing PC’s, peripherals and network connectivity for onsite and offsite locations.- Providing support for and troubleshooting network connectivity issues, computer/peripheral issues and network copier issues for multiple offsite locations.- Administering and troubleshooting WDS / MDT Imaging server. - Management and Administration of WSUS server for all non-server computers (approx 2300 nodes).- Administering Altiris server; troubleshooting connectivity issues between client and server. Troubleshooting and repairing server issues should they arise.- Design, implementation, and administration of Microsoft Configuration Manager 2012 SP1 (SCCM 2012) system environment (Server 2008/MS SQL 2008 R2). Troubleshooting and repairing communication issues between client and server. Developing software packages for deployment of software house-wide and tracking results. Maintaining accurate software/hardware inventory. Customization of Inventory.- Troubleshooting issues with Citrix client connectivity and RDS connectivity.- Installing applications on XenApp and publishing.- Scripting using VBScript, WMI, and Batch scripting to customize software deployments as necessary. - Technically supporting floor staff, operating rooms, and offices around the hospital.

Pasadena, Ca, Us

- Front line support for approximately 300 users at jobsites and regional offices spanning the Southern California region.- Troubleshooting, maintaining and repairing PC’s, peripherals, and networking equipment.- Tracking trouble tickets using Adventnet’s ServiceDesk software and escalating tickets to responsible parties or individuals using proper escalation procedures.- Programming custom MS Outlook forms using VBScript to streamline procurement and formal request procedures.- Responsible for creating master computer images (via sysprep) that will work with multiple computers for different makes, models and bus architectures.- Administering Blackberry Enterprise Server users and troubleshooting connectivity.- Troubleshooting Blackberry email issues.- Troubleshooting network outages at jobsites down to the network component and communicating with ISP and/or Telecom vendor if necessary to resolve the issue.- Installing and configuring Microsoft WSUS Servers to update computers across a distributed geographical region minimizing network impact during work hours.

- Installing new software and hardware in office PC’s.- Setting up and configuring Web Server and public DNS server.- Maintaining and updating company web pages.- Responsible for network management, security and troubleshooting including configuring Cisco 678 DSL router.- Creating web pages using Macromedia Dreamweaver and Adobe Photoshop software.- Responsible for the installing and upgrading computer programs.- Responsible for troubleshooting and repairing PC’s and laptops with a 100% data recovery rate.

- Instructing high school students how to troubleshoot and repair computers.- Developing curriculum and lesson plans to instruct students; using a project-based approach.- Configuring server to disallow any student logins previous to attendance sign-in.- Installing network using CAT5 wiring, patch panels and switches.- Managing users with Windows 2003 Small Business Server with Active Directory.- Creating a login script for a timed “pay for usage” computer center where the server automatically logs the user off upon expiration of pre-paid time.

Certificate, Computer And Networking Technology

Education record