•Expertly utiize and troubleshoot attendance, payroll and HR software.•Discuss and negotiate effectively with clients to address their needs.•Collaborate seamlessly with other departments within the company.•Direct and oversee service technicians, ensuring job assignments are completed efficiently.•Take full responsibility for works and deliver results with integrity.

• Gathering merchant acquisition data, business details, documents, and information from onboarding.• Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.• Configuring to POS Terminal system and key injection.• Managing Installation teams (In House Team, MDY Team, Branches and Vendors) to install the POS daily.• Monthly check and calculate Vendors invoices and send to admin team.• Monitoring Sims card which was provided for POS and stock check.• Monthly check and calculate Operators invoices and send to admin team.• Data analyzing for QR kits delivery from Wave Money.• Preparing and Analyzing excel files for Wave Money Project Thunder & files create to print ATM cards (HO Card Team) for Merchants.• Managing to deliver QR kits to the related branches with delivery services (Ninja Van & Etc.) and communicate with all the branches if necessary.• Monthly check and calculate Delivery Services invoices and send to admin team.• Analyzing and maintaining operational data, and monitoring product inventories.• Ensuring positive client, supplier and vendor relationships.• Planning and managing projects and contributing to productinnovation.

• Project plan for ATM and POS Migration.• ATM/CRM installation and PERSO Printing.• Manage team to issue cards and deploying ATM/CRM & POS.

• Follow up after sales services.• Making way plan to deploy Agents/Merchants QR stand.• Deploying QR tent card, wobbler, window stickers, welcome sign and other accessories to Agent/Merchant.• Give training to Agent/Merchant to use our application well.• Solving customer’s complaint.• Visiting to Agents/Merchants to have good relationships with our products.

• Key Account Managing.• Travel to other town for expansion our services.• Give a training to G&G, Capital and Others for our Products Services.• Solving the customer’s complaint.• Searching & communicate with other companies and agents to join our services.

• Account Payable and Receivable.• Managing to open account with software.• Payroll for customers and staffs at the end of the month.• Daily run EOD system when all transactions corrected.• Scanning customer’s signature and attach to their account.• Solving computer hardware, network and printer.• Solving the customer’s complaints.