At Koax, we empower businesses to harness the potential of AI-driven solutions tailored to their unique challenges. Our mission is to simplify complex workflows, optimize decision-making, and accelerate growth through cutting-edge technology.

Launched my passion project of making healthcare more accessible

Unlocked new possibilities in healthcare with AI. Building AI models and products from the ground up reduces the documentation burden on clinicians and improves revenue cycle efficiency and patient outcomes. Product Discovery & Innovation: Continuous discovery in the ever-evolving AI landscape. Discovered and shipped AI documentation automation products for healthcare◦ Market Research: Conducted primary and secondary research from user interviews to competitive analysis, industry reports, and user feedback sessions◦ 0-1 Product Management: Reducing value, business viability, feasibility, and usability risks of products by working with customers and cross-functional teams◦ Design: Worked very closely with the design team◦ Product Marketing: Worked closely with marketing on product messaging, content, and GTM strategies◦ Cross-functional Alignment: Aligned various teams with Customers and users' needs, collaborated daily with data scientists, engineers, MLOPs, DevOps, design, Marketing, and C-suite business stakeholders◦ Mentoring: Provided guidance and training to teams on product mindset, AI technologies and processes, and best practices◦ Solution Design and Architecture: Provided engineering and AI leadership to make strategic architectural decisions while designing end-to-end AI solutions & products◦ Technology Evaluation and Selection: Evaluating and selecting appropriate tools, frameworks, and platforms for AI products and keeping up with emerging AI technologies, models, and trends.◦ Qualitative and Quantitative analytics: Laid the foundation of data-driven decision-making by setting up the right tools and processes◦ Product Launch and growth: Convinced and aligned stakeholders on product lead growth, Launched the product at the HLTH conference in the US, facilitated the on-boarding of the first accounts

Building and collaborating with 100 seasoned founders, engineers, domain experts and business leaders from around the world.

Worked on AI Tutor and LMS SaaS, quick commerce, BNPL products ◦ Chatly- A Gen AI Tutor: Leading the context-aware AI tutor product in the space of Retrieval Augmented Generation with the vision of improving learning outcomes with 2 standard deviations◦ Spearheading the Open edX community contributions in Gen AI space: Collaborating with teams in open edX and edX.org on various product and AI initiatives◦ Product Lead Growth(PLG): Leading organization from Sales lead growth towards product lead growth, resulting in 2x the leads in 3 months, improved leads quality, 50% reduction in CaC and reduction in sales cycle time◦ Product Analytics: Laid the foundation of data-driven decision-making by integrating various analytics tools and creating processes around using data in every decision. Resulting in a 15% increase in NPS and a more than 30% decrease in churn◦ User acquisition, activation, and conversion: Introduced product and conversational bumpers, i.e. product tours, hot tips, checklists and live AI chatbots. Designed the lead nurturing sequences and contributed to the SEO and content efforts on regular basics. This improved user activation by 30% and improved product-qualified leads by 40%◦ Unit economics: Improved unit economics by introducing various automatons and self-service features cutting down high-frequency repetitive tasks for customer success, engineering and sales team by 80% as a result response time improved on support tickets and happier customers◦ Enterprise clients: Led requirements gathering and UI/UX design for large Enterprise clients like Toastmasters International◦ Leadership: mentoring teams, and managing stakeholders including the board of directors, team leads, and enterprise clients◦ Fatafat- A Managed hyper-local quick commerce marketplace: Helping team with running managed marketplaces and achieving marketplace liquidity in capital-efficient ways with a laser focus on unit economics, designing growth loops and GTM strategies

◦ Integrated BI: Discovered the need for real time and integrated analytics and powerful query capabilities after working with various customers for our core product followed by leading the continuous delivery◦ Data Warehousing: Lead data modeling efforts for data warehousing following the Kimball’s approach while taking into account niche requirements from various stakeholders◦ Tech stack selection: Selected tech stack after in-depth competitive analysis of various BI tools and requirements from stakeholders, aligned the stakeholders on reducing technical debt.◦ Product definition: Generated PRDs and specs while collaborating with 4 developers and and 1 designer. Delivered 10+ new features and improved flows to satisfy the niche use cases of the process industry in space of industry 4.0◦ Usability and feasibility risk reduction: Addressed feasibility and usability risk by leveraging rapid prototyping, fine-tuned the data models for performance and flexibility.◦ Default Dashboard: Created out of the box default dashboards after extensive market and domain research◦ Maintenance Management System: Distilled the problem space while obsessing over small to medium industry customers. Reducedusability risk with usability testing and rapid iterations on wire frames and prototypes in the discovery phase.◦ KPI Calculation Framework development: Development of Overall Equipment Effectiveness (OEE) calculation framework to processing complex events as per IEEE-62264Cross functional collaboration: Regularly collaborated with cross functional product teams.

Taught D-Lab, A design thinking course inspired by D-Lab at MIT

◦ Product design and development: Market Research, Product Discovery, Building UIs, making prototypes, Design of experiments, Performance assessment and System level modeling◦ Optimization: System level optimization by applying various optimization methods. Expanded design space and applied gradient based and various heuristic methods in search of optima◦ Project management: 110 kWe solar dish stirling plant installation for Dubai Electric and water Authority, Pilot installation at PDO Oman and Pilot installation at OXY Kuwait◦ Empirical test bench and data acquisition system(DAQ): Designed and developed the test bench along with DAQ and UI. Ran experiments, followed by extensive post processing and data reduction.◦ Business Development: Presenting in international conferences and exhibitions, Requirements gathering with clients, Working on various multi million dollar proposals

Static equipment design as per TEMA, ASME and API standards