Mechanical Engineering Technologist with over 10 years of experience in HVAC engineering, automobiles, and customer service. Worked as an HVAC Design & Application Engineer, Warranty Administrator, Assistant Manager of Parts & Warranty Administrator, Mechanical Fitter, Assistant Engineer Mechanical, Warranty Officer & Service Advisor. My responsibilities have included conducting research, planning and managing projects, preparing estimates and reports, supervising and inspecting mechanical systems, processing warranty claims, communicating with customers, analyzing data, managing staff, studying market research and trends, determining merchandise and services to be sold, developing and implementing marketing strategies, planning budgets, addressing staffing requirements, and improving customer service. I have also been involved in installing, inspecting, repairing, and maintaining machinery and equipment.