My Key Responsibilities include:1) Ecommerce Strategy: Develop and execute end-to-end Ecommerce strategies that align with business goals, driving revenue growth, and enhancing customer experiences.2) Team Leadership: Lead, mentor, and inspire a cross-functional team of Ecommerce professionals, fostering a collaborative environment that encourages innovation and excellence.3) Platform Management: Oversee platform selection, management, and optimization, ensuring seamless navigation, engaging user interfaces, and secure transactions.4) Conversion Optimization: Implement strategies to improve conversion rates, from user journey mapping and A/B testing to personalized recommendations and checkout enhancements.5) Innovation Advocacy: Stay ahead of industry trends and emerging technologies, championing the integration of AI, machine learning, and data analytics to enhance user engagement and operational efficiency.6) Data-Driven Insights: Utilize data analytics to derive actionable insights into customer behavior, product performance, and market trends, informing strategic decisions and continuous improvement.7) International Expansion: Drive Ecommerce expansion into global markets, tailoring strategies to cultural nuances while maintaining a consistent brand identity.8) Collaboration: Collaborate with Marketing, Sales, and IT teams to ensure seamless alignment of Ecommerce efforts with broader business objectives.

1) Recruited and trained system analysts, programmers and engineers.2)Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).3) Monitored and updated software certifications for full compliance.4) Installed new ERP Odoo without disrupting workflow. and Assessed system performance to advise on possible updates and improvements. Achieved operational efficiency of 60% in the first quarter 5) Negotiated cost-efficient prices with vendors for new systems and services.6) Observed workflow to establish system development priorities.7) Liaised with service users and business managers to meet computing requirements8) Maintained system security through regular testingand servicing.9) Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance