Wajid Ali Email & Phone Number

England, United Kingdom

United Kingdom

Implementation of visibility solutions like Platform Monitoring, User Experience Monitoring, and Application Performance Monitoring.Design and integrate IaaS, PaaS, and SaaS solutions on the AWS Cloud Platform.Deploy and manage Infrastructure as Code using Terraform, CloudFormation, and other tools.Design, implement, and maintain scalable, reliable, and secure AWS solutions following best practices.Collaborate with DevOps teams to automate processes, implement CI/CD pipelines, and use infrastructure as code tools.Possess a strong understanding of cloud security best practices, including IAM policies and encryption.Analyze existing application and IT services portfolios, creating migration, transformation, and automation roadmaps.Address performance issues, identify bottlenecks, and recommend optimization improvements.Contribute to robust, scalable, and performant designs for end-to-end solutions.Optimising existing AWS infrastructure for performance, cost, and security.

Birmingham, England, United Kingdom

- Managing existing client portfolio’s and developing new key accounts, as well attracting new business opportunities through up-selling, cross selling & development of account to ensure maximum profitability by 23%- Management of sale campaign / pipeline workload- Preparation of Quarterly Sales & PI Reports- Key account acquisitions included Local Authority to upgrade existing IT infrastructure to value of £120,000 with additional ongoing Service Level Agreement support to the value of £30,000 p/a.- Developed client strategies to identify and address the client’s needs to compile an effective solution from the initial planning to fully management of rollout of the solutions. - I managed with the Service Delivery department to ensure the clients requirements and expectations are met.- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans with led to efficiency improvement of 27% within 12 months.- I manage projects within client relationships, managed client goals while meeting company goals. Reduced overall costs to improve project profitability by additional 5%.

Birmingham, England, United Kingdom

Created a number of online campaign for clients which they saw ROI improved by 40% on their digital marketing. I liaised with other departments to create a holistic and effective online marketing strategy for our customers, this resulted in increase customer retention by 50%. This allowed established ourselves as leading marketing agency in a relatively short period of time.I consistently empowered colleagues with complex tasks, leading to a more productive work environment and resulting in a 20% increase in efficiency and productivity.I co-ordinated and led weekly team meetings and collaberated with other areas within the business to foster open communication, leading to improved team cohesion and a 10% increase in project completion rate.

We offered energy saving products - A-rated boilers, external wall insulation, internal wall insulation, underfloor insulation and other domestic energy efficient measure.- Established the Accreditation of Trust Mark and PAS2030.2019 quality mark- I managed a 5-member cross-functional (product, engineering, sales, support) team and coordinated with six business partners toward the successful launch - Supplier and Installer sourcing and validation- Ensuring all installation meets the Eco guidance- I implemented a crash reporter and transformed the results to fix three biggest causes of technical failures. This led to a 65 percent reduction in insulation failures- Technical Monitoring of all installation and follow up on failed installations- Secured 5-year contract delivering Boiler + Heating Underfloor Insulation and External WallInsulation throughout the UK- Developed full redesign of the companies website and marketing materials using findings from competitive research; increased website hits by 200%- Liaise with existing and prospective customers to understand and map their imaging workflow and understand and map their technical environment

Birmingham, United Kingdom

I took ownership and manage projects from initial planning and kick-off through the project’sconclusion, as well as Influence to up-front processes including sales and relationship-building. I deliver high-quality assessment engagements as an individual or as part of a team. I maintain and enhance quality relationships with clients and prospects. I facilitate the evolution of Orbit Tours offerings including scoping process, delivery steps, deliverable format and content, etc., to ensure quality and consistency.I co-ordinate with the Product Team, our partners and customers to ensure we present full knowledge of technical and workflow needs to customers increased by 23%. I analyse the business-IT Application environment (run, grow and transform the business), detect critical deficiencies, and recommend solutions for improvement (systems of record, differentiation and innovation). Guided the technical sales overlay across Accounts, New Business Sales and Strategic Accounts teams to achieve quarterly sales targetsExperience in performing complex analysis, consulting, and providing technical recommendations.Create holistic, cost-effective, forward-thinking customer-focused solutions to drive results increased by 30%. With over a 10 years of senior-level experience in the global travel and meetings business, I bring extensive knowledge in sourcing, procurement, vendor management, and programme creation, with a focus on corporate travel and meetings programme management. With new suppliers onboarded with increased our market exposure by20% impacting overall increase in new customers by 10% within 1 year.

Birmingham, England, United Kingdom

- Trained staff on customer service best practice, SOP's, boosting client satisfaction to meet the company regulatory criteria from Medicines and Healthcare products Regulatory Agency (MHRA).- I developed the Control Drugs License sector of business, which saw new products introduced to the business which led to increased sales by 17%. Implementing reporting to Home Office and conducting regular audits to meet the license criteria.- I facilitated smooth shipment delivery by ensuring consistent compliance with HM Revenue and Customs requirements resulted in 10% reductions in costs.- Prevented damage of goods shipped by verifying proper packing and securing of shipments.- Liaised with customs authorities and government agencies to resolve clearance issues, such as part of the business exports.- Prevented storage liabilities by constantly monitoring and tracking shipments through TemperatureMapping audits which allowed export clients revenue to increase by 30%- Liaised with risk management, internal audit and employee services departments to direct complianceissues to appropriate channels for investigation and resolution.- Improved initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.- Prepared reports of potential areas of compliance vulnerability and risk to develop and implement corrective action plans.