Wajih Ur Rehman Email & Phone Number

Islāmābād, Pakistan

As a Product Owner specialized in access management system software development, I excel in shaping the strategic direction of our access management solutions. My responsibilities encompass a range of critical tasks that drive the success of our products:I meticulously define and prioritize product features by drawing insights from customer feedback, conducting thorough market research, and aligning with our overarching business goals.In close collaboration with our skilled development teams, I curate and maintain a dynamic product backlog, ensuring that it accurately reflects our evolving priorities and the evolving landscape of access management.I am committed to transparently communicating product requirements and priorities to our development experts, designers, engineers, and stakeholders, ensuring that every element of our access management system aligns seamlessly with the overarching product vision.Staying vigilant in monitoring market trends and dissecting the competitive landscape, I pinpoint opportunities for product improvement and innovation, ensuring our access management system remains at the forefront of the industry.Rigorous user acceptance testing (UAT) is a cornerstone of my work, ensuring that our access management system boasts unparalleled quality and user-friendliness.Gathering and meticulously analyzing feedback from both our valued customers and internal teams, I make informed, data-driven decisions that guide our product strategy towards continued excellence.Within our organization, I wholeheartedly champion our access management system's vision and strategy, serving as a passionate advocate and ensuring its alignment with our long-term goals.In the realm of access management system software development, I'm dedicated to creating secure, efficient, and innovative solutions that empower organizations to control and manage access seamlessly.

Islāmābād, Pakistan

Zoofy.nl is a Dutch online platform that connects users with certified service professionals for a wide range of home-related services. It offers an easy-to-use online booking system, verified service providers, and transparency in pricing. This platform can be a valuable resource for coordinating and managing home service projects, ensuring efficiency and quality in IT-related tasks for residential properties.Zoofy.nl is known as a prominent online platform for connecting users with service professionals in the Netherlands, particularly for home-related services. It had gained popularity and is considered one of the significant players in this space.• Achieved take over of software product operations of client• Helped business grow into profit by increasing successful on boarding of users• Successful implementation of software processes for automated environment• Testing deliverables and ensuring high quality to client• Interacting with client, stakeholders and Product Owner based in Netherland• An awesome documentation delivered to support efficient user on boarding, team member on boarding and transitions• empowering organization with valuable assets, both technical and non technical• Solution architecture• Product improvements and enhancements• Team consists of cross functional development resources to release features and fixes through the complete SDLC process and release management, ensuring quality delivery to client on an existing product in Production.• Transition of infrastructure for optimized operations, cost effective solution and improved manageability• Product feature demonstrations• Tools: Jira, Confluence, Miro, Product Board

Islāmābād, Pakistan

Evamp & Saanga is a leading software development and IT consulting firm headquartered in Pakistan. With a strong commitment to innovation and quality, they specialize in custom software development, IT consulting, and digital transformation services with core specialties is mobile app development tailored for the dynamic telecom sector. They have a proven track record of creating cutting-edge mobile solutions that empower telecom companies to deliver seamless and efficient services to their customers.• Product Demonstration to potential International client.• Product research that includes current features, possible enhancements and industry trends• Product roadmap• Interaction with stakeholders and technical teams related to existing products and feedback

Rawalpindi, Punjab, Pakistan

CareCloud is a leading healthcare technology company specializing in practice management, revenue cycle management, and electronic health records (EHR) solutions. Our innovative cloud-based technology streamlines medical practice operations, optimizes revenue cycles, and enhances patient care. With a strong commitment to data security and compliance, we empower healthcare providers to deliver efficient, patient-centric care, shaping the future of healthcare technology.• Ecosystem of healthcare that includes EHR and PHR where EHR caters for the providers including the billing at cash counter, nurse module, prescription by provider, tests/investigations at lab and medications at pharmacy. While the PHR is the patient data available real time for the patient along with appointment scheduling convenience and practice/provider updates.• Part of product demonstrations to potential customers with the marketing team.• Lead a team of project managers. Analyzing their processes, suggesting improvements and weekly coordination for reviews.• Part of hiring process of technical resources for multiple projects.• Screening project managers for other projects• Successful implementation of Agile across other teams and projects including customization of Jira boards• Training project managers on Jira and its possible enhanced features• Documentation of processes, tools and products within organization

Rawalpindi, Punjab, Pakistan

• Managed two software development cross functional teams working remotely worldwide, managing development, testing and release of features, bugs fixes and certifications through the complete SDLC process and release management, ensuring quality delivery to client on an existing product in Production.• Team achieved Surescripts certification 2017 for our product by implementing changes and checks and creating features according to the requirements.• Managed a functional team of HL7 ensuring the client on-boarding integration with the existing setup, enabling new connections for existing clients.• Striving towards achieving Inferno certification while establishing environments like servers and software to integrate many ends of servers and create all in one solution• Achieved upgrading solution architecture for improved performance, increased responsiveness and better results.• Striving towards industry leader inferno certification through FHIR server implementation

Rawalpindi, Punjab, Pakistan

• Scrum Master with US based cross functional software development team for Scrum ceremonies facilitation and using Agile approaches to drive the team.• Work with the client and product owner to identify the priorities of the backlog• Incorporate client feedback into requirements, designs, and feature roadmaps.• Work with UX/Design counterparts to deliver a high-quality user experience.• Implementation of product life cycle with Scrum and Kanban for projects.• Develop product documentation including specifications, process flows and project strategies, schedules and task lists for scrum team.• Managing the end-to-end delivery of complex system solutions, establishing and controlling project constraints and scope.• Planning releases with stakeholders on board and managing using Jira.• Monitor project progress and schedule while keeping all members of the team and stakeholders up-to-date in the form of reports and presentations.• Preparing documentation for support team regarding new features in product.• Tools: Jira, AHA, GitHub, Confluence, MS Project, Team Foundation Server, Clarizen.

Islāmābād, Pakistan

Client Meetings and client handling related to Sales CRM required by Client.With a background in Microsoft ERP, provided consultancy services while ensuring the SDLC process from requirement gathering to development team.Experience with Odoo based ERP solution.

Islamabad, Pakistan

• Lead a team of software development in end-to-end development, requirement gathering from client to gap analysis, design, development, quality control and implementation.• Managed product operations at client site/virtually while the product in live environment.• Implemented software solution at new clients site.• Analyze and Design solutions according to client requirements.• Development of detailed technical documentation for all the products and its processes by using flowcharts, layouts, diagrams including client requirements, UAT and use cases.• Ensured the deployment of update patches and implementing the product setup/features as developed according to client demands on committed timelines while meeting the quality of standards.• Organized and concluded User Acceptance test activities.• Planned and executed of all the activities that require coordination with other departments/vendors/outside sources.• Documentation including use cases, training manuals, External release notes and Product release notes, software implementation manuals and user manuals for all the products by using charts and comments.• Responded to customer inquiries via telephone and online networks.• Demonstrated Healthcare Product and trained internal and external Clients. • Use the Issue View & OTRS tool to report and track Issues & Bugs. • Developed report as per client requirement using “BIRT Report Designer” tool. • Basic knowledge of SQL Development and resolution of issues using SQL.• Extended Responsibilities: Analysis, Design, QC and Project Management.• PRODUCTINTELLCARE Health Management System Fully integrated Hospital Management System with few highlighted modules OPD, Laboratory, Radiology, Pharmacy, IPD, ICU, OT, Blood Bank, Administrative Modules, Physiotherapy, Vaccination, Billing, Reimbursements, Financial power based prior approval of special medical services, Setups & User Management.ISO 27000 Certified and CMMI Level 5.

Islamabad, Pakistan

• Product Research and development according to latest trends and future enhancement possibilities.• Coordinate with clients for their requirements, problem identification in the processes and providing solutions in gap analysis report.• Research, design, and implement applications for information identification, extraction, analysis and retrieval.• Collaborate closely with other team members (business analysts, developers and technical support) to plan, design and develop robust solutions.• Develop solution by preparing and evaluating alternative workflow solutions.• Test and verify expected end results of the project and ensured client satisfaction in test cases.

Islamabad, Pakistan

Roles and Responsibilities• Documented business flows, solution design documents, training guides related to Dynamics AX.• Introduced new features like timesheets, presented to management and employees, implemented and trained accordingly• Create and manages Role Based Security in MS Dynamics AX 2012.• Technical support of MS Dynamics AX 2012 operational issues• Configured of workflow approval via email• Performing necessary AX Application Server management as well as Configurations• Administration of Microsoft Dynamics AX Server and Client (Windows and Web client)• Customization of forms, reports and views in MS Dynamics AX 2012 using X++ & SSRS• Map the business scenarios on Microsoft Dynamics AX and coordinate with the technical team for any development and customization requirements.• Convincing the client management as well as the end-users to adopt the best practices.• Acting as communication channel between the client and the technical team for interpreting the needs of the clients to the developers.• Support and help the team in better understanding their features resulting in overall better team output.• Installation and configuration Microsoft Dynamics AX 2012 R3.• Integration of Microsoft Dynamic AX 2012 ERP server based with MS Project for Project Management Module and MS Excel for Budgeting Module.

Islamabad, Pakistan

Roles and Responsibilities:• Software evaluation, updates and administration.• Responsible for Antivirus Installation & Trouble Shooting.• Supervising and assisting users in PC operations and standard applications.• Operating System Installation & Maintenance (Win Xp, Vista, Win 7 , Win8 , Win8.1 , server 2003, Server 2008R2, Server 2012 & 2012 R2)• User End Support.• Microsoft Outlook Configuration for end users.• Courtesy & Communication Skills.• Provide customers with product and service information.

Master'S Degree, Project Management

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

Activities and Societies: Gaming, Debating, Table tennis, Organizer, Usher.