William Aj Mercier Email & Phone Number

Atlanta, Ga, Us

Westlake, Texas, Us

Long Island City, New York, Us

Direct and coordinate maintenance planning department maintaining focus on safety, compliance, reliability, and continuous improvement. Launch and optimize maintenance programs. Analyze program data. Supervise 85 direct reports and supply chain groups. Develop competent team structure to support division goals. Steer change management. Improve processes and workflows. ● Yielded better results for airline following evaluation and focused on improvement opportunities within maintenance footprint and programs; reexamined all maintenance stations within JetBlue, set up operations, and divided specific maintenance activities at various locations, improving cost and delivery of critical materials.o Increased operational effectiveness and improved TechOps scalability; grew available seat miles (ASMs) and reduced resources required to support cost per available seat mile (CASM).● Delivered overall vision and implementation of internal base maintenance operation, multimillion-dollar business venture creating more capacity, expertise, and options for heavier maintenance requirements within airline.o Managed launch of Maintenance Operations Control Center within system operations center and streamlined planning and programs department based on work demand.

Chicago, Il, Us

Provided tactical oversight of maintenance plan and led development and execution of $750M+ in base maintenance events with focus on safety, compliance, and reliability. Oversaw budget and 12 direct reports. Coached and mentored staff on Lean Six Sigma, project management, and theory of constraints. Created and evaluated KPIs and aggressive targets. ● Recovered millions of dollars annually by facilitating process improvement initiatives and strategies, transforming overall culture and thought process from reactive to proactive, generating robust cost savings, efficiencies, and aircraft reliability, and identifying and offering real solutions.● Ensured safety, quality, and stability in base maintenance visits and strategic hangar plan due to redesign and implementation of fresh policies and processes utilizing theory of constraints methodologies as well as efforts to designate new KPIs and aggressive targets.

Atlanta, Georgia, Us

Managed internal strategic heavy maintenance plan. Directed all phases of capital projects. Supervised 2 direct reports and delivered guidance to base maintenance team. Developed and analyzed KPIs. Created, assessed, and deployed various statistical models and software solutions to evaluate data and trends and coordinate data-driven decisions and solutions. ● Assisted in securing multimillion-dollar contracts with Virgin Atlantic and Hawaiian Airlines, driving several millions of dollars in revenue for Delta Air Lines; generated 50% to 66% in cost savings for Hawaiian; performed heavy maintenance and established win-win plan for both parties.● Surpassed financial and operational objectives within department, encompassing throughput, labor, and material utilization by establishing and leading aggressive targets.o Drove 50% growth in Delta MRO Airframe Services’ hangar capacity, increased portfolio by several million, and secured 2 additional long-term clients.

Atlanta, Georgia, Us

Implemented and led significant continuous improvements. Worked in engine maintenance shop with tight turn times for large clients. Conducted critical analysis of engine delivery, executed adjustments, and enhanced overall process. Completed evaluation of data from shop orders and nonroutine cards; established and maintained baseline work standards for recurring maintenance tasks, financial planning analysis, and airworthy compliance and safety standards. Helped achieve industry-leading turnaround times by enhancing alignment between back shops, paperwork and maintenance.

Indianapolis, In, Us

Worked in daily operations of 4 heavy maintenance bays and supply chains for 4 airlines (CHQ, S5, RP, and F9). Led process improvements and efficiencies during expansion of base. Negotiated component purchase and leases. Participated Kaizen workflow improvement projects. Participated in launch of new Enterprise Resource Program (RAMCO). Assisted in crew member training.● Helped Recover close to $1 millions of dollars in FY11 by reducing utilization of existing inventory during heavy maintenance visits; helped base achieved all financial and operational objectives while upholding strong proactive safety culture.

Columbus, Ohio, Us

Established robust maintenance plan for OSU flight school fleet and repair shop. Restructured and advanced repair shop filing system, creating more user-friendly system and increasing accuracy and swiftness of information

Aviation Mgt/ Economics

Lean Six Σ Master Black Belt, Project Management And Professional Studies