Wakas Akbar Bajwa work email
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Wakas Akbar Bajwa personal email
I specialize in solving complex business problems with custom tech solutions, driving 30%+ YoY growth for FMCG & CPG companies. With 18+ years of experience, I turn data into actionable insights that scale businesses.Over the years, I’ve worn many hats: Sales Manager, Corporate Trainer, and now Founder. My journey has taken me from working with global brands like Best Buy Canada and Telenor to launching a SaaS that has digitized sales and distribution operations, creating real impact for leading companies in Pakistan.My passion lies in process optimization and uncovering actionable insights from any form of data. Whether it’s brainstorming innovative ideas or refining business strategies, I’m driven by results and growth.
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Founder And CeoAllomate SolutionsDubai, Ae -
Founder & CeoAllomate Solutions Jul 2017 - PresentLahore, PakistanAllomate specializes in automating and digitizing business solutions for a variety of industries. We offer a range of services including CRM, digital field applications, workflow automations, and e-commerce solutions. Our goal is to help businesses streamline their operations and increase efficiency through the use of innovative technology.- Recognized as one of the top 10% of startups for 2017 by Websummit. - Successfully introduced a SaaS platform for digitizing and automating… Show more Allomate specializes in automating and digitizing business solutions for a variety of industries. We offer a range of services including CRM, digital field applications, workflow automations, and e-commerce solutions. Our goal is to help businesses streamline their operations and increase efficiency through the use of innovative technology.- Recognized as one of the top 10% of startups for 2017 by Websummit. - Successfully introduced a SaaS platform for digitizing and automating sales and distribution operations in the FMCG and CPG industry.- Successfully developed and introduced multiple custom-designed ecommerce and business solutions for both domestic and international markets. Show less -
Digital Transformation AdvisorAstorion Dec 2020 - Nov 2023 -
Head Of Program & Content StrategySource Code (The Science Of Things) Aug 2016 - Jun 2017Karachi, PakistanResponsible for developing and implementing the overall strategy for cognitive training programs and content, and post training projects. -
Manager Sales & Customer ServicesZong Cmpak Ltd Mar 2016 - Feb 2017KarachiResponsible for maintaining exceptional customer experience through problem-solving and managing staff, expenses, key performance indicators for sales and service, and developing strategies to increase mobile broadband sales and terminal usage. - Implemented a successful sales strategy that resulted in a 58% increase in revenue and 178% growth in mobile broadband sales.- Consistently exceeded monthly sales targets while maintaining high levels of service quality, with benchmarks… Show more Responsible for maintaining exceptional customer experience through problem-solving and managing staff, expenses, key performance indicators for sales and service, and developing strategies to increase mobile broadband sales and terminal usage. - Implemented a successful sales strategy that resulted in a 58% increase in revenue and 178% growth in mobile broadband sales.- Consistently exceeded monthly sales targets while maintaining high levels of service quality, with benchmarks consistently above 95%.- Led the team to the top spot in both sales and customer service nationwide from July 2016 till January 2017. Show less -
Sr. Executive Quality Assurance & Commercial Training UnitZong Cmpak Ltd Aug 2013 - Feb 2016Karachi, PakistanResponsible for developing & delivering various commercial training plans for Sales & Marketing Teams with an additional responsibility of executing monthly Regional Quality Assurance Audits Plans for the Sindh & Baluchistan Provinces.- Successfully implemented capacity development projects that had a positive impact on employee retention, revenue generation, and service quality.- Delivered numerous awareness sessions on 3G and 4G mobile technology, mobile broadband services… Show more Responsible for developing & delivering various commercial training plans for Sales & Marketing Teams with an additional responsibility of executing monthly Regional Quality Assurance Audits Plans for the Sindh & Baluchistan Provinces.- Successfully implemented capacity development projects that had a positive impact on employee retention, revenue generation, and service quality.- Delivered numerous awareness sessions on 3G and 4G mobile technology, mobile broadband services, mobile financial services, and other company products.- Successfully developed and implemented effective quality assurance parameters and monthly evaluation plans for customer service centers. Show less -
Team Lead - Contact CenterZong Cm Pak Dec 2011 - Jul 2013Islamabad, PakistanLed a 27 member Inbound Contact Center Team with various sales & service targets.- Constantly achieved FCR (first call resolution) and CSI (customer satisfaction index)Targets on monthly basis. - Led a cross and upsell project that generated an annual gross revenue of over 180 million rupees. - Successfully Executed a Project of 1 Million New Activations for the month of Nov 2012.- Participated in a cross-functional CEO-led Six Sigma project focused on… Show more Led a 27 member Inbound Contact Center Team with various sales & service targets.- Constantly achieved FCR (first call resolution) and CSI (customer satisfaction index)Targets on monthly basis. - Led a cross and upsell project that generated an annual gross revenue of over 180 million rupees. - Successfully Executed a Project of 1 Million New Activations for the month of Nov 2012.- Participated in a cross-functional CEO-led Six Sigma project focused on nationwide network construction & roll out. Show less -
Customer Relations ExecutiveTelenor Aug 2009 - Dec 2011Karachi, PakistanResponsible for directly interacting with customers on a daily basis, promptly responding to their queries and complaints, and meeting individual sales and service targets.- Started and implemented a regional sales training program for up selling of smart phone handheld devices and blackberry services.- Regional S&SC POC for Mobile Financial Services & POS Marketing Materials. - Consistently achieved the highest customer satisfaction index score of above 90% on a monthly… Show more Responsible for directly interacting with customers on a daily basis, promptly responding to their queries and complaints, and meeting individual sales and service targets.- Started and implemented a regional sales training program for up selling of smart phone handheld devices and blackberry services.- Regional S&SC POC for Mobile Financial Services & POS Marketing Materials. - Consistently achieved the highest customer satisfaction index score of above 90% on a monthly basis. Show less -
Department Sales Manager (It)Future Shop Is Now Operated By Best Buy. Aug 2008 - Feb 2009Surrey, Bc, CanadaResponsible for leading a sales team, developing and implementing sales strategies, coach and train new team members, analyze sales data, manage inventory and budgets, and provide excellent customer service to drive sales goals and improve customer satisfaction. - Successfully led the team to reach a top dollar target of 1 million CAD in sales revenue in a single day.- Successfully led the department from 128th place in Canada to 16th place, earning the Best of District… Show more Responsible for leading a sales team, developing and implementing sales strategies, coach and train new team members, analyze sales data, manage inventory and budgets, and provide excellent customer service to drive sales goals and improve customer satisfaction. - Successfully led the team to reach a top dollar target of 1 million CAD in sales revenue in a single day.- Successfully led the department from 128th place in Canada to 16th place, earning the Best of District award.- Developed and implemented a sales plan that achieved maximum gross margin targets while minimizing the number of clearance products on hand. Show less -
Product ExpertFuture Shop Is Now Operated By Best Buy. Jun 2006 - Aug 2008Surrey, Bc, CanadaResponsible for directly selling home theater and entertainment products to walk-in customers as well as corporate customers. I handled all aspects of the sales process, including analyzing requirements, demonstrating products, answering customer questions, and closing sales.- Ranked amongst Top 20% Product Experts for the West Coast. - Recognized as a top product expert for bundle sales and home theater installation services.- Youngest to be Promoted to Future Leader… Show more Responsible for directly selling home theater and entertainment products to walk-in customers as well as corporate customers. I handled all aspects of the sales process, including analyzing requirements, demonstrating products, answering customer questions, and closing sales.- Ranked amongst Top 20% Product Experts for the West Coast. - Recognized as a top product expert for bundle sales and home theater installation services.- Youngest to be Promoted to Future Leader Program in West Coast. Show less
Wakas Akbar Bajwa Skills
Wakas Akbar Bajwa Education Details
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Marketing
Frequently Asked Questions about Wakas Akbar Bajwa
What company does Wakas Akbar Bajwa work for?
Wakas Akbar Bajwa works for Allomate Solutions
What is Wakas Akbar Bajwa's role at the current company?
Wakas Akbar Bajwa's current role is Founder and CEO.
What is Wakas Akbar Bajwa's email address?
Wakas Akbar Bajwa's email address is wa****@****ate.com
What schools did Wakas Akbar Bajwa attend?
Wakas Akbar Bajwa attended University Of Windsor.
What skills is Wakas Akbar Bajwa known for?
Wakas Akbar Bajwa has skills like Call Center, Telecommunications, Customer Retention, Customer Satisfaction, Switches, Team Management, Team Leadership, Teamwork, Customer Service, Sales, Sales Management, Inventory Management.
Who are Wakas Akbar Bajwa's colleagues?
Wakas Akbar Bajwa's colleagues are Ayesha Dastgeer, Muhammad Ahsan Hameed, Saif Ali, Zeeshan Hamza, Zeeshan Hamza Niazi, Atif Rashid, Usman Bashir.
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