Walaa Elsayed Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

• Coordinate and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions.• Help ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations. • Engage with relevant external stakeholders (government officials, landlords, service providers, etc.) on assigned administrative matters and help ensure required authorizations and documents are up to date.• Coordinate the efficient use of CP assets and rented facilities. Help ensure fully compliant procurement of office materials and asset management systems.• Help identify safety issues and ensuring a safe and sound work environment.• Coordinate the provision of travel and logistics support and services to staff and visitors. Coordinate event planning activities, including delegation visits, trainings and workshops.• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. • Manage office supplies stock and organize a filing system for important and confidential documents.

Egypt

• Facilitate communication with all units of the organization and external stakeholders as relevant. Send receive and distribute all incoming and outgoing mail/faxes/letters/documents.• Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).• Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, travel authorizations, travel advances, visas, etc.).• Compile data perform data entry and data verification in relation to general administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors' welcome packages, etc.).• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.• Serve as the CRS/Egypt petty cash custodian in accordance with CRS petty cash management procedures.• Ensure that the petty cash fund is adequately safeguarded.• Disburse funds based on proper documentation and approval by designated approvers according to the CRS/Egypt Map of Authorities.• Prepare documents for reporting and replenishment for Admin & Finance Officer review and approval.

Cairo Governorate, Egypt

Reproductive Health USAID ProjectResponsibilities • Make travel arrangements for Project staff members, hotel reservations, as well as transportation facilities, as needed;• Organize related events and handle financial aspects of workshops and conferences including management of advances, reimbursement of tickets, payments of per diems and honoraria as well as reviewing hotel charges;• Prepare contracts and agreements for consultants, research assistants and field workers participating in the Project activities, monitor and process the renewal, payments and expenses related to these contracts;• Organize monthly meetings of Project team, take minutes and follow up on action items;• Update, compile, and draft information for project narrative and financial reports;• Prepare, maintain and administer the project monthly petty cash;• Coordinate with Project Officers to follow up on deliverables needed from sub-awardees as outlined in the agreement;• Assist in desktop publishing of different publications, and follow-up with the publisher to ensure a high-quality production;• Follow up on deadlines and action items and liaise between the technical team, HQs and donors to ensure the delivery of due reports in a timely manner;• Collaborate closely with the Management Unit to ensure the adherence to and application of proper administrative procedures;• Maintain filing for project documents including contracts, amendments and reports, and provide guidance to the team members as needed.• Perform other tasks as assigned by the RH Program Director with guidance from the Program Administration Officer.

Giza Governorate, Egypt

• Supervise all administrative and logistical tasks, as needed, by the staff and overall organization.• Responsible for all reporting system / database.• Develop methods for all PSTIC Team to assist in reporting.• Ensure all data is collected and saved appropriately.• ALWAYS Manage the office premises and supervise office worker(s) .• Respond to telephone and/or emails as.• Responsible for the daily management of online databases.• Produce and update organization materials.• Train all PSTIC teams & update them of any changes on the system. • Provide translation for correspondence, documents, reports, training materials, emails and other written materials in a timely manner and act as an emergency interpreter when needed.• Managing organization email(s) assigned to him/her.• Organize activities and logistics for guests of the organization.• Coordinate with the office workers to prepare for the weekly meeting.• Finalize and settle the loans for all staff.• Manage Monthly Report Data & Statistics.• Submit all monthly, annual and mid-year statistics to the program manager.• Create a new system for the housing team and manage it accordingly.• Monitoring all PSTIC team’s paperwork.

Giza Governorate, Egypt

• ALWAYS Manage the office premises and supervise office worker(s) .• Respond to telephone and/or emails as.• Manage all administrative and logistical tasks, as needed, by the staff and overall organization.• Assist in daily management of online databases.• Produce and update organization materials.• Train all PSTIC teams & update them of any changes on the system. • Provide translation for correspondence, documents, reports, training materials, emails and other written materials in a timely manner and act as an emergency interpreter when needed.• Attend classes and provide administrative support when needed.• Responsible for filling system.• Managing organization email(s) assigned to him/her.• Organize activities and logistics for guests of the organization.• Coordinate with the office workers to prepare for the weekly meeting.• Prepare all the needed materials & documents for the weekly training.• Prepare financial paperwork with PSTIC workers as required.• Finalize and settle the loans for all staff.• Manage Monthly Report Data & Statistics.• Submit all monthly emergency statistics to the program manager.• Ensure that all PSTIC refugee workers have valid residency permission.• Create a new system for the housing team and manage it accordingly.• Prepare a monthly calendar for PSTIC staff internal and external meetings and supervision appointments.

Egypt

Higher Education Initiative (HEI) USAID Project• Serve as first point of contact in the project office for visitors or calls.• Maintain up to date, clearly organized grant files containing all required documents.• Draft documents such as letters, reports, and invitations.• Conduct basic translation between Arabic and English as required, coordinating with external professional translators on more significant documents.• Arrange logistics for monthly stakeholder meetings and quarterly Technical Advisory Group meetings (invitations, location, refreshments, other).• Coordinate and make arrangements for staff travel in accordance with AMIDEAST and USAID travel policies.• Supervise car reservations for all the project employees.• Coordinate proper procurement of equipment, property, and services with AMIDEAST operations office.• Maintain inventory of all project equipment and property.• Enter monitoring and evaluation data into the database and conduct minutes of meeting for each staff meeting inside or outside AMIDEAST.• Manage the scheduling and use of project meeting needs.• Making camp arrangements for students and staff and supervise the students to the end of the camp.• Conduct interviews for HEI students in Ismailia and Cairo governments.• Responsible for the online application for the project and act as a first point of contact with AMIDEAST HQ about the application.• Make the Offline application for the project.• Download Student’s applications and essays and help in the filtration process and the correction of the essays.• Serve as first point of contact with the students in the scholarship processes.• Help HEI team in their tasks.

Smart Village

• Answer all incoming calls.• Handling all the customers inquiries about Mobinil services.• Handling all the customer complaints about the service.• Use the available tools to provide customers with information.• Send complaint requests to the complaints team.• Handle angry customers and taking the appropriate steps to solve their problems.• Help new agents to know about the calls process.• Attending sessions to know about any updates.

Bachelor Of Commerce, Accounting, Good

Education record