Walaa Hussein
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Walaa Hussein Email & Phone Number

Quality and Brand Experience Manager at Emaar Hospitality Group
Location: Cairo, Egypt 11 work roles
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Current company
Role
Quality and Brand Experience Manager
Location
Cairo, Egypt
Company size

Who is Walaa Hussein? Overview

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Quick answer

Walaa Hussein is listed as Quality and Brand Experience Manager at Emaar Hospitality Group, a with 4313 employees, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Walaa Hussein.

Walaa Hussein previously worked as Quality & Brand Experience Manager at Emaar Hospitality Group and Personal Assistant to Cluster General Manager - Vida Al Alamein Hotel & Address Golf Marassi at Emaar Hospitality Group.

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Email format at Emaar Hospitality Group

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Emaar Hospitality Group

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Profile bio

About Walaa Hussein

• Bachelor Of Social Work.• English Course from AUC, CACE (Center For Adult And Continuing Education).• FSITP (Four Seasons Introduction Training Program For Hospitality) From Four Seasons Resort Sharm El-Sheikh.• Well trained for the Hospitality High Quality Standards of Four Seasons Resort Sharm El-Sheikh, score 100% has been gained twice.• SDP (Supervisor Development Program) From Four Seasons Resort Sharm El-Sheikh.o Becoming A Manager.o Managing Workplace Stress.o Interviewing Skills.o Retaining Valued Employees.o Balanced Approach To Management.o Presentations Review.• HITS Program from First Arabian Hotels and Resorts Company.• Global Privacy Policy Training From Hyatt Regency Resort Sharm El-Sheikh.• American Harvard University for business & Administration In Partnership With Hyatt International Company:o Hyatt on Skills “Train the Trainer”.o Becoming A Manager.o Managing Workplace Stress.o Interviewing Skills.o Retaining Valued Employees.o Balanced Approach To Management.• Hyatt International Leadership Series:o Coaching.o Basic Communication.o Time & Tasks Management.o How To Handle The Guest Complain.o Service Excellence I & II.

Listed skills include Hospitality, Hospitality Management, Resorts, Hotel Management, and 38 others.

Current workplace

Walaa Hussein's current company

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Emaar Hospitality Group
Emaar Hospitality Group
Quality and Brand Experience Manager
Cairo, Cairo Governorate, EG
Employees
4313
AeroLeads page
11 roles

Walaa Hussein work experience

A career timeline built from the work history available for this profile.

Personal Assistant To Cluster General Manager - Vida Al Alamein Hotel & Address Golf Marassi

Current

Marassi - North Coast

Jul 2021 - Present

Personal Assistant To General Manager - Vida Al Alamein Hotel

El 'Alamein, Matruh, Egypt

May 2018 - Jul 2021

Executive Secretary Of General Manager

Coral Beach Rotana Resort Tiran

Sharm El Sheikh

Responsibilities: Maintain office files. Maintain and organizing the archiving system. Greet and assist visitors. Reply Guests' Complaints and Comments. Open and distribute the mails. Take and distribute the minutes at meetings. Maintain confidential records and files. Prepare documents and reports on the computer. Handling the vacation plan and forms for the members. Answer phones and direct the calls and respond to inquiry.

Feb 2013 - Aug 2014

Engineering Executive Secretary

Sharm El-Sheikh

Responsibilities: Type correspondence, reports and other documents. Maintain office files. Organizing all the maintenance contracts. Maintain all the copies of invoices. Post the all invoices at the cost center report. Closing month by the monthly reports (Ex: Profit and Loss Report). Financially the salaries report of the causal attendees. Greet and assist visitors. Open and distribute the mails. Take and distribute the minutes at meetings. Maintain confidential records and files. Prepare documents and reports on the computer. Handling the vacation plan and forms for the members. Answer phones and direct the calls and respond to inquiry. Organizing all the maintenance contracts. Maintain all the copies of invoices.Note: According to the standards of the master key policy and plan, there is a big project I did which is organizing the Master Keys Panels of the resort, (Qty. 620 master key with 3 copies for each labeled as per the original key plan) each with its code and location.

Oct 2008 - Feb 2013

F&B Excutive Secretary

First Arabian Hotels & Resorts Co.

Giza - Egypt

First Arabian Hotels and Resorts Co. is the Owning Company of Four Seasons Hotel First Resident - Giza - EgyptDuties & Responsibilities: Greet and assist visitors. Creating new menus monthly. Type correspondence, reports and other documents. Maintain office files. Open and distribute the mails. Take and distribute the minutes at meetings. Maintain confidential records and files. Prepare documents and reports on the computer. Handling the vacation plan and forms for the members. Answer phones and direct the calls and respond to inquiry. Organizing all the maintenance contracts.

Feb 2008 - Sep 2008

Spa Receptionist

Four Seasons Resort - Sharm El-Sheikh - Egypt

Duties & Responsibilities:  Acknowledge and greet everyone who enters and leaves spa facilities. Maintain eye contact when addressing external and internal guests.  Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation. Answer the phone promptly and use the guest’s name throughout the phone conversation. Handle guests’ questions and concerns professionally and courteously.  Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. Make glitch in case of all guests comments (positive or negative comments) in order to delegate the guests comments to all the departments.

Feb 2006 - Feb 2008

Receptionist

Dokki Scan Radiology Centre

Dokki Scan Radiology Centre - Dokki - Giza - Egypt

Duties & Responsibilities: Greet and assist all the patients. Enter patient data into the Meditech computer system, generate a requisition. Handle physician and patient requests for films and reports. Typing all the medical reports. Retrieve films whenever needed, filing films when complete. Perform the film librarian duties, maintaining and updating all color coding that is necessary for a file.

Jul 2000 - Feb 2006

Executive Secretary

Lighting Company

A.N Power - Mohandseen - Giza - Egypt

Duties & Responsibilities:  Type correspondence, reports and other documents. Maintain office files. Answer phones and direct the calls and respond to inquiry. Maintain confidential records and files. Prepare documents and reports on the computer. Maintain record of each request of light fixture.

Feb 2004 - Aug 2004
Team & coworkers

Colleagues at Emaar Hospitality Group

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FAQ

Frequently asked questions about Walaa Hussein

Quick answers generated from the profile data available on this page.

What company does Walaa Hussein work for?

Walaa Hussein works for Emaar Hospitality Group.

What is Walaa Hussein's role at Emaar Hospitality Group?

Walaa Hussein is listed as Quality and Brand Experience Manager at Emaar Hospitality Group.

Where is Walaa Hussein based?

Walaa Hussein is based in Cairo, Egypt while working with Emaar Hospitality Group.

What companies has Walaa Hussein worked for?

Walaa Hussein has worked for Emaar Hospitality Group, Mövenpick Resorts Soma Bay, Coral Beach Rotana Resort Tiran, Hyatt Regency Sharm El-Sheikh Resort - Egypt, and First Arabian Hotels & Resorts Co..

Who are Walaa Hussein's colleagues at Emaar Hospitality Group?

Walaa Hussein's colleagues at Emaar Hospitality Group include A Ali, Pria Dewangga, Mohammed Aqil, Mohamed Sheashaa, and Asif Shaikh.

How can I contact Walaa Hussein?

You can use AeroLeads to view verified contact signals for Walaa Hussein at Emaar Hospitality Group, including work email, phone, and LinkedIn data when available.

What skills is Walaa Hussein known for?

Walaa Hussein is listed with skills including Hospitality, Hospitality Management, Resorts, Hotel Management, Hotels, Micros, Leadership, and Public Relations.

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