Quality Assurance Complete Vehicle Manager
CurrentResponsible for new projects vehicles final release, critical customers problems solving and new cars Quality test drive planningResponsible to find the root cause from critical customers field claims and solve them in order to avoid angry voice from the field Manages the escalation process for the problem solving regarding repairs per 1000, QFS and internet monitoring, making the final presentation for Board decision in GermanyResponsible for the durability test drive for the quality assurance in order to avoid having customer problemsResponsible for the Prototipe developing area by quality, assuring the accomplishment of the Q Standards for new projectsResponsible for the COP, emission control by VWSam, issuing the reports to the government legal areas, Conama and Ibama