Bill Albert, Phd
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Bill Albert, Phd Email & Phone Number

Founder & Principal @ Greenlight Idea Lab at Greenlight Idea Lab
Location: Greater Boston, United States, United States 7 work roles 3 schools
1 work email found @bentley.edu 2 phones found area 781 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email w****@bentley.edu
Direct phone (781) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Founder & Principal @ Greenlight Idea Lab
Location
Greater Boston, United States, United States

Who is Bill Albert, Phd? Overview

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Quick answer

Bill Albert, Phd is listed as Founder & Principal @ Greenlight Idea Lab at Greenlight Idea Lab, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at bentley.edu, phone signal with area code 781, and a matched LinkedIn profile for Bill Albert, Phd.

Bill Albert, Phd previously worked as Founder & Principal at Greenlight Idea Lab and Co-Editor in Chief at Journal Of User Experience. Bill Albert, Phd holds Ph.D., Geography (Spatial Cognition) from Boston University.

Company email context

Email format at Greenlight Idea Lab

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*@bentley.edu
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AeroLeads found 1 current-domain work email signal for Bill Albert, Phd. Compare company email patterns before reaching out.

Profile bio

About Bill Albert, Phd

My work sits at the intersection of user experience, product innovation, and strategic consulting. I have built a career dedicated to driving impactful user experiences that deliver measurable business outcomes. My expertise lies in leveraging mixed-methods user research and AI to solve real customer pain points and improve product-market fit. I have led and mentored global UX teams, managed complex projects, and influenced executive-level decisions.My passion for user-centered design and data-driven insights has enabled me to support over 50 global clients, including Fortune 500 companies, in enhancing their end-to-end user experiences. Through a combination of qualitative and quantitative research methods, I have developed new UX methodologies and metrics that rapidly identify customer needs and validate design solutions. As a thought leader, I have contributed to the global UX community through the publication of two books, numerous publications, conference presentations, and keynote addresses. My work continues to shape the future of user experience by integrating innovative research methods and fostering a deep understanding of user behavior and preferences.

Listed skills include User Experience, Usability, User Interface, Information Design, and 20 others.

Current workplace

Bill Albert, Phd's current company

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Greenlight Idea Lab
Greenlight Idea Lab
Founder & Principal @ Greenlight Idea Lab
AeroLeads page
7 roles · 27 years

Bill Albert, Phd work experience

A career timeline built from the work history available for this profile.

Founder & Principal

Current

I head up Greenlight Idea Lab, the only global agency focused exclusively on idea and product validation. We work with innovators, founders, and product leads to bring ideas to the market that customers love.

Sep 2024 - Present

Co-Editor In Chief

Current
Journal Of User Experience

I am Co-Editor of the Journal of User Experience (JUX), the only peer-reviewed journal in the field of User Experience.

2013 - Present ~13 yrs 4 mos

Senior Vice President / Global Head Of Customer Experience

Redwood City, California, US

During my tenure at Mach49, I set a global vision for our customer experience (CX) team. I supervised and expanded a global team of over 30 researchers and designers, offering mentorship, training opportunities, and clear career advancement paths. My role involved supporting project teams with actionable guidance on research planning, data analysis, and.

Feb 2022 - Jun 2024

Executive Director

Waltham, Massachusetts, US

As the Executive Director of the User Experience Center (UXC) at Bentley University, I have overseen all aspects of the center’s operations. This includes business development, project scoping and planning, marketing, client relationship management, and team leadership. Under my guidance, the UXC has consistently generated over $1M annually from commercial.

Feb 2009 - Jan 2022

Adjunct Professor In The Human Factors In Information Design Graduate Program

Waltham, Massachusetts, US

Taught full-semester and executive courses through the Graduate Program and UX Certificate Program. Courses included: - Introduction to Measuring the User Experience- Introduction to Service Design and Journey Mapping - Research Methods in Human Factors in Information Design

Jan 2008 - Jun 2021

Director Of User Experience

Boston, MA, US

At Fidelity Investments, I managed a team of user experience researchers dedicated to enhancing web applications used by over 20 million investors. I championed user-centered design throughout the organization, fostering collaboration among designers, information architects, business sponsors, product managers, and development partners on all major user.

Jul 2002 - Feb 2009

Sr. User Interface Researcher

Haarlem, ., NL

As a Senior UX Researcher at Lycos, I provided comprehensive usability research support for a diverse array of projects, spanning search, e-commerce, financial, and social networking websites. My research focused on key areas such as web navigation, cognitive and behavioral models of web usage, visual attention patterns on web pages and advertisements, and.

1999 - 2002 ~3 yrs
3 education records

Bill Albert, Phd education

Ph.D., Geography (Spatial Cognition)

Boston University

Ma, Geography (Geographic Information Systems)

University Of Washington

Ba, Geography

University Of Washington
FAQ

Frequently asked questions about Bill Albert, Phd

Quick answers generated from the profile data available on this page.

What company does Bill Albert, Phd work for?

Bill Albert, Phd works for Greenlight Idea Lab.

What is Bill Albert, Phd's role at Greenlight Idea Lab?

Bill Albert, Phd is listed as Founder & Principal @ Greenlight Idea Lab at Greenlight Idea Lab.

What is Bill Albert, Phd's email address?

AeroLeads has found 1 work email signal at @bentley.edu for Bill Albert, Phd at Greenlight Idea Lab.

What is Bill Albert, Phd's phone number?

AeroLeads has found 2 phone signal(s) with area code 781 for Bill Albert, Phd at Greenlight Idea Lab.

Where is Bill Albert, Phd based?

Bill Albert, Phd is based in Greater Boston, United States, United States while working with Greenlight Idea Lab.

What companies has Bill Albert, Phd worked for?

Bill Albert, Phd has worked for Greenlight Idea Lab, Journal Of User Experience, Mach49, Bentley University User Experience Center, and Fidelity Investments.

How can I contact Bill Albert, Phd?

You can use AeroLeads to view verified contact signals for Bill Albert, Phd at Greenlight Idea Lab, including work email, phone, and LinkedIn data when available.

What schools did Bill Albert, Phd attend?

Bill Albert, Phd holds Ph.D., Geography (Spatial Cognition) from Boston University.

What skills is Bill Albert, Phd known for?

Bill Albert, Phd is listed with skills including User Experience, Usability, User Interface, Information Design, User Interface Design, User Centered Design, Usability Testing, and Information Architecture.

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