- Discovered employee concerns around an aging database system; attended a meeting with the company's head of technological development where a modern alternative was schematised.- Wrote a whitepaper that described the entire stack of a data-driven SaaS application and evaluated the most performant and scalable option for the company. Summarised the whitepaper into a report presented to the company's board.- Aided in the process of hiring a software development team by writing reports that translated candidates' answers to a non-technical executive team.- Submitted a code proposal to the lead programmer that improved interoperability between the old (ColdFusion/MySQL) and new (Node/Postgres) platforms, which was later implemented.

- Deployed and maintained laptops and workstations running Windows 10, servers running Windows Server 2016, and iPhones using Apple's Device Enrolment Programme. Occasionally replaced faulty hardware, such as RAM, SSDs, and GPUs, and replaced batteries and screens on iPhones.- Assisted in the technical transitions that come with acquisition of another company, and in the onboarding of their employees onto a web-based and database-driven reports system. This involved working with metallurgy technicians who had little-to-no IT background.

- Stress-tested PC components, such as RAM, CPUs, and GPUs, for resale using open source benchmarks.- Repaired and refurbished laptops and desktops, which were to be sold to the public. Occasionally fixed kiosk equipment.- Was witness to – and engaged in a light amount of – component-level board repair and IC reprogramming.