Waldir Patrick Email & Phone Number

São Paulo, Brasil

Solution Implementation: Providing specialized internal consulting to support clients across various sectors, including Retail, Financial Institutions, and E-commerce, focusing on the identification and implementation of data analysis solutions, and process automation aimed at improving operational efficiency and reducing costs.Data Analysis and Management Report Development: Conducting data analyses and preparing management reports using a variety of methodologies, such as predictive… Show more Solution Implementation: Providing specialized internal consulting to support clients across various sectors, including Retail, Financial Institutions, and E-commerce, focusing on the identification and implementation of data analysis solutions, and process automation aimed at improving operational efficiency and reducing costs.Data Analysis and Management Report Development: Conducting data analyses and preparing management reports using a variety of methodologies, such as predictive analysis, data mining, and statistical modeling, to provide actionable insights that guide clients’ strategic decision-making.Process Evaluation: Conducting comprehensive evaluations of internal and external processes to identify areas for improvement, and developing and implementing action plans to address identified bottlenecks and inefficiencies, enhancing productivity and the quality of services provided to clients.Meetings and Presentations to Share Insights: Leading regular meetings and presentations to share analytical insights and strategic recommendations with internal stakeholders and clients, working closely with operational teams to implement recommended solutions, ensuring that improvements are effectively integrated and result in measurable gains in efficiency and productivity.Tools: Power BI, Microsoft Excel, Python, SQL, Celonis. Show less

São Paulo, Brasil

Data Analysis and Dashboard Development: Collecting and analyzing large volumes of operational and performance data, applying advanced statistical and data analysis techniques. Creating interactive dashboards (Intradays) and detailed reports for real-time monitoring of critical KPIs, such as operational efficiency, team productivity, and the achievement of strategic goals.Process Mapping and Bottleneck Identification: Conducting detailed process mapping in various company areas to… Show more Data Analysis and Dashboard Development: Collecting and analyzing large volumes of operational and performance data, applying advanced statistical and data analysis techniques. Creating interactive dashboards (Intradays) and detailed reports for real-time monitoring of critical KPIs, such as operational efficiency, team productivity, and the achievement of strategic goals.Process Mapping and Bottleneck Identification: Conducting detailed process mapping in various company areas to identify inefficiencies and improvement opportunities, utilizing methodologies such as BPMN. Implementing continuous improvement initiatives based on process analysis, resulting in optimized workflows, reduced cycle times, and lower operational costs. Collaborating with team leaders and area managers to implement proposed changes, monitoring the impact of actions, and adjusting strategies as necessary to achieve performance objectives.Productivity Monitoring and Team Sizing: Continuously monitoring team productivity to identify areas for improvement and opportunities for training and development. Conducting team sizing analyses based on the company's business plan and demand forecasts, ensuring efficient allocation of human resources.Tools:Microsoft Power BI, Tableau, Excel, SQL, Google Apps Script. Show less

São Paulo, Brasil

Lead Management and Customer Focus: Tracking leads throughout the sales funnel, from acquisition to conversion, ensuring a customer-centric approach and providing a high-quality experience at each stage of the process. Identifying and analyzing key triggers that attracted customers, using this information to adjust marketing strategy and improve the effectiveness of acquisition campaigns.Sales Strategy and Long-term Relationship Pitch: Continuously developing and adjusting the sales… Show more Lead Management and Customer Focus: Tracking leads throughout the sales funnel, from acquisition to conversion, ensuring a customer-centric approach and providing a high-quality experience at each stage of the process. Identifying and analyzing key triggers that attracted customers, using this information to adjust marketing strategy and improve the effectiveness of acquisition campaigns.Sales Strategy and Long-term Relationship Pitch: Continuously developing and adjusting the sales pitch with a focus on building long-term relationships with customers, aligning sales strategies with customer needs and expectations.Information Consolidation in ERP: Managing and updating data in the company's ERP system (Oracle NetSuite), ensuring the integrity and accuracy of information related to customers, orders, payments, and logistics.Customer Support: Providing comprehensive customer support, clarifying questions related to payment and delivery logistics, ensuring a seamless purchase experience, and increasing customer satisfaction. Proposing solutions to logistical challenges, collaborating with the operations team to resolve delivery issues and ensure ongoing customer satisfaction.Tools: Oracle NetSuite, Tableau, Microsoft Excel, and PowerBI. Show less

São Paulo, Brasil

Market Analysis and Strategy Development: Conducting detailed market analyses, identifying regional trends and growth opportunities to adjust the company’s sales strategy and pitch. Collaborating with marketing and sales teams to reformulate the company’s value proposition, ensuring alignment with the needs and expectations of the LATAM market and clients.Commercial Performance Monitoring: Continuous monitoring of key commercial performance indicators, such as sales volume, conversion… Show more Market Analysis and Strategy Development: Conducting detailed market analyses, identifying regional trends and growth opportunities to adjust the company’s sales strategy and pitch. Collaborating with marketing and sales teams to reformulate the company’s value proposition, ensuring alignment with the needs and expectations of the LATAM market and clients.Commercial Performance Monitoring: Continuous monitoring of key commercial performance indicators, such as sales volume, conversion rate, and customer retention, to evaluate the effectiveness of sales strategies and identify areas for improvement. Developing dashboards and performance reports that provide clear and objective visualization of KPIs.Sales Team Support and Training Development: Providing strategic support to the sales team, offering insights and data-driven recommendations to optimize sales performance across the LATAM region. Creating and implementing training programs for the sales team, covering topics such as sales techniques, effective use of CRM tools, and negotiation strategies to promote continuous team development and alignment with industry best practices.Tools: Google Analytics, Power BI, Microsoft Excel. Show less

São Paulo, Brasil

Development of Commercial Models: Creation and optimization of business models based on market research, aiming at expansion and flexible adaptation to the needs and profiles of potential hotel partners and identifying opportunities for growth and expansion of strategic partnerships.Lead Management and Sales Team Support: Comprehensive management of the lead pipeline, from prospecting to conversion. Providing continuous support to the sales team, including the development and execution… Show more Development of Commercial Models: Creation and optimization of business models based on market research, aiming at expansion and flexible adaptation to the needs and profiles of potential hotel partners and identifying opportunities for growth and expansion of strategic partnerships.Lead Management and Sales Team Support: Comprehensive management of the lead pipeline, from prospecting to conversion. Providing continuous support to the sales team, including the development and execution of training focused on sales techniques and efficient use of CRM (Orbis). Monitoring and analyzing critical KPIs, such as lead conversion rate, sales cycle, and customer satisfaction, to ensure the achievement of performance goals.Product Owner and CRM Development: Acting as Product Owner in the enhancement of the company's CRM system, leading global multidisciplinary teams to ensure the implementation of features that meet business needs.Risk Analysis: Conducting detailed credit risk analyses for new partners, utilizing analytical tools to assess financial viability and minimize risks associated with new business partnerships.Key Tools: Orbis, Google Analytics, Microsoft Excel, PowerBI. Show less

Master'S Degree, Strategic Business And Market Management

Bachelor'S Degree, Materials Engineering

Bachelor'S Degree, Science And Technology