• Currently supporting eight Account Executives in Federal Government civilian accounts (DoC, HHS, DoJ, DHS, FEMA, VA, DoS) on sales calls with current and prospective clients by providing a consultative approach to assess needs, gather technical requirements, recommend solutions, and architect robust, highly available, scalable, and cost effective solutions from best of breed COTS products to achieve desired business outcomes. • Design and implement infrastructure solutions from a vendor agnostic approach that include state-of-the-art data storage, networking, compute, converged, hyper converged, cloud, virtualization, backup and recovery, business continuity, and expandability options. Technology vendors include, Dell, EMC, HP, VMware, Microsoft, Hytrust, Turbonomics, Commvault, Veeam, Virtustream, AWS, and IBM SoftLayer/Bluemix• Devise and draft technical response contents for all RFPs, RFQs, and RFIs.• Provide IT training and coach non-technical sales reps to bolster effectiveness in prospecting and lead development.• Lead all efforts in POC projects for current and prospective customers• Created Go to Market offering artifacts centered on Enterprise Storage Solutions (On-Premise, Hybrid, cloud and As a Service model) and all associated artifacts such as technical customer presentations, internal use case briefings, infographics, whitepapers, and a TCO storage calculator.• Designed and built customer facing show case lab to be used in product demos, briefings, bakeoffs, and POCs.• Conduct customer briefings that includes product/solution presentation and product demos. • Leverage and cultivate strategic partnerships with OEM vendors

• Over eight years experience at the regional level for the renowned Dell organization, providing end to end design, installation and follow-on support of its full line of IT products to key customers and prospects in all market sectors. • Formally qualified and served as Dell Commvault Lab Owner and Commvault Backup Subject Matter Expert (SME).• Dell gold award winner, Q2 2013.• Senior member of the Dell Backup and Production Readiness practice team.• Created and rolled out the Dell Field Deployment Commvault best practice paper.• Mentored junior engineers through technical shadows and one-on-one coaching.• Interfaced regularly with Dell Gold Support for timely resolution of complex customer break/fix issues.Noteworthy Projects:• Scoped services and drafted LOE to win a $4.6M service/hardware contract with TIGS Army camp in Afghanistan. (8/13)• Lead Engineer with BAMS project in Patuxent River, MD that consisted of Dell Compellent Array and Dell FluidFS NAS with 50+ TB of storage worth initial $1.5M with potential for $2M in future spends for the program. (5/13)• Lead engineer on a $1.5M NAS and data migration project at eight sites for Air Force command SDDC. (6/12)

• Accomplished over three years cumulative and progressive responsibility with another large-scale IT contractor to all major market sectors. Culminated tenure with direct responsibility for backups of over 10,000 servers in a 24x7 environment.• Installed and maintained Netbackup 5.1 on UNIX and Windows Master, Client and Media Servers. • Created and tested full and incremental backup policies. Monitored execution of backups and performed restoration of customer data and complete system restorals if necessary. • Personally handled escalated issues with vendor representatives from VERITAS, Storagetek and EMC.• Managed tape library for all sites. Performed tape vaulting for offsite storage.• Regularly audited backup and restore environment for efficient utilization of manpower and resources.

• Enterprise Duty Lead in charge of three help desks with 325 personnel (San Diego, Boise, ID and Norfolk, VA).• Monitored and provided feedback on agent productivity, assisted with escalated Remedy ticket solutions, tracked and addressed trends causing spikes in call volume, created new policies and procedures for agents, and functioned as formal point of contact for network outages impacting 1000 or more end-users.• Gained additional expertise in the functionality and support of the Navy Marine Corps Intranet (NMCI), the world’s largest private network at that time with over 650,000 users.

• Recruited in an IT Help Desk capacity with the organization that won the largest Defense Contract in history. Remotely troubleshot NMCI user issues that were numerous and challenging during the early deployment stages of the NMCI.• Inventoried NMCI server farms, created user shares on file servers, administered user accounts (Active Directory), set up email accounts on MS Exchange Server, and employed Tivoli to resolve software, hardware and networking issues.• As an SME in Blackberry, configured PDA’s and Enterprise Server (BES) accounts for top DoD officers and Fed officials.• Installed software remotely through Radia client, connected customers to secure VPN client using Alcatel and Netscreen, configured Terminal Services using Reflections and Citrix.• Ensured strict adherence with all SLA standards for NMCI contract execution. • Conducted technical interviews for prospective clients.