Waleed Farman Email and Phone Number

_Job Description:_- Designs, implements, and maintains network infrastructure for internet services- Ensures high availability, performance, and security of the network- Collaborates with teams to resolve issues and improve network services_Tasks:__Network Design and Implementation:_- Designs and implements network architectures for internet services- Plans and deploys network upgrades and expansions- Ensures network scalability and reliability_Network Operations and Maintenance:_- Monitors network performance and troubleshoots issues- Performs routine maintenance tasks (e.g., software updates, backups)- Ensures network security and compliance with industry standards_Network Security:_- Implements and manages firewall rules and access controls- Configures and monitors intrusion detection and prevention systems- Responds to security incidents and vulnerabilities_Customer Support:_- Troubleshoots customer connectivity issues- Provides technical support for customer premises equipment (CPE)- Collaborates with customer support teams to resolve issues_Network Optimization:_- Analyzes network traffic and optimizes network performance- Implements Quality of Service (QoS) policies- Ensures network compliance with industry standards (e.g., IPv6, DNSSEC)_Documentation and Reporting:_- Maintains accurate network documentation (e.g., diagrams, configurations)- Generates reports on network performance and security- Collaborates with other teams to ensure network compliance with regulatory requirements

Design, implement, and maintain network infrastructure and security configurations to ensure high availability, performance, and security._Responsibilities:_- Network engineering and security configuration- Configuration management and documentation- Security auditing and compliance- Troubleshooting and problem-solving- Collaboration and communication- Network design and implementation- Security configuration and management- Configuration management and documentation- Security auditing and compliance- Troubleshooting and problem-solving- Collaboration and communication_Tools:_- Firewall configuration (e.g., Cisco ASA, Fortinet)- Network monitoring tools (e.g., Nagios, SolarWinds)- Configuration management tools (e.g., Ansible, Puppet)- Security information and event management (SIEM) systems_Routing Protocols:_- OSPF- BGP- EIGRP- MPLS- IPv4/IPv6 routing

Respond to inquiries via phone, email, and in-person, diagnosing and resolving technical problems promptly and efficiently.Install, configure, and troubleshoot hardware and software components to ensure the smooth operation of computer systems.Collaborate with other IT team members to escalate and resolve complex technical issues.Maintain accurate records of all technical support interactions and solutions provided using help desk software.Assist in the setup and deployment of new hardware and software systems.Conduct training sessions to educate end-users on basic troubleshooting techniques and best practices.Stay up-to-date with the latest technologies and IT trends to provide proactive support and recommendations.Adhere to company policies and procedures regarding IT security and data protection.Provide exceptional customer service by communicating effectively and professionally with users at all levels of the organization.