- Racking, Stacking, and Cabling ( Servers, Blades, Switches, NetApp and APC UPS ).- Implementing and Configuring multiple infrastructure solutions for customers- Datacenter virtualization ( VMware Vsphere and Microsoft Hyper-V ).- NetApp FAS 2720 Storage.- Upgrading Firmware ( HPE Servers, Cisco Servers, Switches and Firewalls )- Security Solutions ( Mainly FortiGate Firewalls(600E-81F) and Kaspersky EndPoint protection ).- Passive Networking. UPS and Rack Monitoring solutions ( Netbotz ).- Microsoft management services like ( AD, DNS, DHCP, SCCM, WSUS, WDS, File Services and Office 365 solutions ).- Installing and Managing operating systems ( Windows server ), and installing all related MS products and required Databases.- Manage and administrate Multiple tenants of Microsoft Office 365.- Responding to Company support cases and managing the support portal by providing technical solutions and workarounds to ensure customer business continuity and ensure our services meet customer SLA.- Traveling to meet the customers on location to handle hardware and software issues, Repairing and Replacing hardware.- System Administrator of internal customer networks: assisted technicians and LAN engineers with installations, and software updates, managed all user accounts, including creating new accounts, and troubleshooting user issues.- Assessed system performance and make recommendations on how to improve it.- Work closely with 3rd party vendors /service providers on all touchpoints, including upgrading applications and production support issues.- Responsible for Daily IT Routine.

- Installation and configuration for Huawei endpoints and cameras.- Schedule conference calls and adding participants on ( SMC Servers )- Installation and configuration for video decoder Skyworth and TV-wall- Inspection and health check on Huawei server storage.- Racking, Stacking, and Cabling ( Servers, Switches )- Installing and Managing operating systems- Traveling to meet the customers on location to handle hardware and software issues, repairing and replacing hardware.

 Dealing With customers and handling issues. Responding to online messages. Creating orders on websites. Dealing with shipping companies. Handle hardware and software issues, repairing and replacing hardware.