I am part of launching the first PUDO (Pick up & Drop Off) company with opening 600+ PUDO points in KSA. • Launch and implement of an application called Sarokh App to improve operations that optimize human resources as well as create innovative logistics solutions.• Implemented and enforced internal policies and procedures for the entire logistics department.• Managing the Operations and handling all the Hubs in 7 major cities of Saudi Arabia including First Mile, Last Mile & Pick up Point team. • Consistently defined Key Performance Indicator targets through logistical leadership and process evaluation.• Responsible for designing, executing, and supporting operations strategies for the expansion of Sarokh Points. • Handled day-to-day shipping and receiving, typically overseeing more than 2000 packages per day.• Trained new staff on job duties, company policies, and safety procedures to facilitate rapid onboarding in times of peak demands.• Monitor delivery costs and propose alternative options for cost reduction• Create organization chart, shift planning and timely staff training

Responsible for all on-site aspects of the logistics, supply chain, B2B & B2C operations. In charge of making sure that each stage of the distribution process is progressing on time, on budget and to the right quality standards.  Duties: •  Ensuring the efficient running of administration and office procedure• Drafted KPI reports to senior management with strategic recommendations.• Responding to all customer complaints or queries in an efficient manner.• Recorded and maintained staff paperwork, employee payroll and performance sheets.• Examined adequacy of stocks to determine supply and meet demands for distribution avenues.• Conducting crime and loss investigations into missing stock or breakage.• Ensuring the efficient running of administration and office procedures.• Negotiating costs with suppliers, couriers, and other third parties.• Using the latest tracking software to document, track and locate stock being delivered

Accountable for managing the delivery of critical projects and providing managerial support for all the projects conducted by the company. Also, responsible for providing monthly financial and technical updates of any known issues/risks to the CEO.Duties:• Performed and arranged successful product demonstrations for customers• Directed retail and wholesale operations, scrutinizing and improving existing processes to boost efficiency.• Kept business in compliance with internal controls, industry regulations, and health and safety requirements.• Managed stock within a set minimum and maximum levels to serve customers without over-extending finances.• Processed orders using handheld scanners with speed and precision.• Consistently defined Key Performance Indicator targets through logistical leadership and process evaluation.• Processed orders using handheld scanners with speed and precision.• Consistently defined Key Performance Indicator targets through logistical leadership andprocess evaluation.• Reduced waste by 7% by implementing First-In-First-Out stock management methods.