Assocciate -Cards Payment Acceptance
Current-Primarily responsible for merchant acquiring business development with anobjective to maximize acquiring volume & profits-Developing and implementing strategies and plans to achieve pre-agreed volume and revenue/ profit targets for the merchant acquiring business.-Analyze the merchants available in the market to identify and recommend potential targets with whom to cultivate business relationships to the Head of Merchant Acquiring, including an assessment of proposed tie-ups withinternet-based merchants (for online transactions).should be expanded and those with whom existing relationships should be discontinued. - Monitor merchant transactions/ volume and assist the Head of Merchant Acquiring in formulating appropriate merchant retentionstrategies to minimize attrition-Use the capabilities of the POS Tracking System & Data Warehouse to carry out detailed analysis to ensure we are on-boarding the right kind business.-Use merchant relationships to provide on ground support to the Portfolio Management Team in signing up partners for the Rewards Program. B.Customer (Internal & External)-Liaise with the personnel responsible for procurement & tendering services in Group Infrastructure to ensure availability of adequate and timely supply of POS machines.-Implement approved targeted merchant campaigns to increase merchant acceptance of cards. - Follow the prescribed/ existing processes for allmerchant related activities including but not limited to POS terminal set-up and activation including testing thereof, updating of merchant information on timely basis, handling/ processing of acquirer charge backs etc.-Obtain adequate documentation in line with applicable KYC regulations at the time of new merchant sign-ups to ensure compliance with regulatory requirements-Compile relevant MIS reports for provision of merchant related statistics to the Head of Merchant Acquiring for his review and onward submission, as and when applicable.