Waleed Qalam Email & Phone Number

New Orleans, Louisiana, United States

Maison Saint Charles Hotel :- Personal Management : Supervising and Training departmental leadership teams to deliver exceptional customer service- Financial Management : Budgeting , Revenue Optimization, Cost Control, and Accounts Management to ensure financial stability - Operations Management : Coordinating operational activities, Planning facility maintenance, Ensuring adherence to quality and safety standards, and Resolving customer issues

Paris, Île-De-France, France

- Managed 15 hotels in France : Coordinated staff, Oversaw guest services, Addressed operational issues- Developed and implemented : Policies and Procedures to ensure the smooth operation of the hotel,Ensuring compliance with quality and safety standards- Optimized financial performance by monitoring costs, maximizing revenues, and identifying opportunities to improve operational efficiency

Paris, Île-De-France, France

- Calculate budgets and monitor changes (project feedback, customers, partners, etc.)- Monitor key indicators- Identify cost control risks and implement corrective measures- Conduct inventory and stock control- Calculate F&B ratios- Perform sales analysis (daily,menu engineering, best-sellers,etc.)

- Restaurant Management- Sales consultant for wines and spirits

- Sold hotel conference services in the MENA zone- Developed the HelmsBriscoe Morocco subsidiary- "Element with a strong persuasive force, motivating element of the team" Zineb Belarbi CEO HelmsBriscoe MENA

Paris

- Restaurant Management- Responsible for monitoring the restaurant expenses (Cost Controller) -"Became the leader of the team at the end of the internship" Laurent Michelet F&B Manager

Bachelor'S Degree, Hospitality Management

Triple Degree : London South Bank University, Cornell University New York and Luxury Hotel School 100% English language course : - VET.

Master, Hospitality Management

Double Degree : London South Bank University and Cornell University New York 100% English language course : - Cross Cultural Management.