Lead sales and customer success, new business development, and change management o Business development: Manage a portfolio of key accounts and Programs.o People: Design, manage, lead Sales and Customer Success divisions.o Process: Design the necessary processes, go-to-market activities for key accounts.o Infrastructure: Engineer customer success and sales model to improve customer growth, retention and churn.o Culture: Create a performance-based culture that’s focused on customers success and return on investment. o Change Management: Lead and manage organizational transformation and the creation of Paid.com services.

Owner and operator of Paramount Fine Foods Restaurants in Hamilton, and Thornhill.

Created Purolator’s channel business strategy for 2014 & beyond. Achieved $6.5M in growth on a $3.5M target 185% to plan. Awarded manager of the quarter for Q1, Q2, Q3, Q4 and top country manager for 2014.• Business development: Created 2014 strategy, financial plan, budget and necessary foundational structure to achieve annual revenue targets and future growth of the segment.• People: Lead a team a team of National Field Account Executives, Inside Sales and one operations professionals.• Process: Designed the necessary processes and rules of engagement.• Infrastructure: created the blueprint to support the business success (Route to market, capacity planning, rules of engagement, market and sell the program).• Culture: create an environment to allow the success of our partners and Purolator.• Change Management: Lead the transformation of the organization to welcome the addition of the new channel.

Built a $100M SMB sales organization and go to market strategy. 16% (16.4M) year over year growth for 2013 on a target of $6.5M (252% attainment).• Business development: Developed 2013 and beyond strategy, annual business plans, budget and team structure to achieve annual revenue targets.• People: Lead a team of 6 managers and 45 inside sales professionals.• Infrastructure: Built the infrastructure to support the team’s success by maximizing selling time (SFDC, Go To Market, compensation alignment, Key Performance Indicators, acquisition strategy, cross functional support and training).• Culture: Transformed a care culture to a highly effective and successful sales organization by hiring the right talent, building a sales support network, setting the right goals, and enabling team’s success.• Change Management: Lead the transformation of inside sales and played a critical role in Purolator’s efforts in building an organization for the future.

Responsible for 30% of Canada Small and medium Business valued at over $200M annually. Consistently exceeded targets with an average of 110%. Designed, planned & implemented 5 year strategy for all three segments.• Channel Business: Manage a national team of 20 inside sales representative• Small and Medium Business: Reinventing how Dell partners with SMB customers to drive growth and profits• SalesForce.com: Launch and manage CRM tool and pipeline management (Inside/Outside scorecards)• Territory Planning: Analyse, devise, and implement strategic territory utilization improving service and profitability• Learning & Development: Organized, and instructed multiple training sessions to cover topics such as Customer/Partner workshop, SalesForce.com, Lattice lead generation, and career planning

Strategic consulting, and sales strategy development.Drive business growth through the implementation of new programs and promotions, as well as serve as the Sales Department’s liaison with Marketing to provide input on merchandising, product development and pricing.

Superintended the work of 3 sales teams (Systems, Software & Peripherals, and Employee Purchase Program) with a total of 55 bilingual, cross-functional Sales Reps, creating all job descriptions and accountability for Managers, Trainers, and Support Teams.

Responsible for Dell Kiosk sales and managed Dell & Shopping Channel relationship.

Project manager for an IT solution based company.