Walenska Hannes Florencio Email & Phone Number

Orlando, Florida, United States

• Manage content updates and site optimization.
• Collaborate cross-functionally with Project Management, Marketing, Creative, and Technology teams to execute requests and enhance user experience.
• Partner with internal departments to evaluate and resolve CMS issues, ensuring seamless website functionality.
• Oversee domestic and international website versions for 15 markets + an APP, ensuring consistent branding and messaging.
• Website redesign project, improving site functionality and user engagement.

Kissimmee, FL, Estados Unidos Da América

• Maker of magic, spreading joy and pixie dust
• Collaborate with fellow Cast Members to maintain the cleanliness and appearance of the park, ensuring a safe and enjoyable environment for guests.
• Engage with guests in a friendly and helpful manner, addressing any questions or concerns they may have, and ensuring they have a magical experience.
• Assist guests with special requests, such as providing information on park attractions, dining options, and entertainment, as well as helping with lost items or other issues.
• Actively contributed to the Diversity and Inclusion Committee, fostering a more inclusive and welcoming environment for Cast Members and guests alike.
• Remain positive and adaptable in fast-paced and sometimes challenging situations, ensuring that guest experiences are consistently magical

Orlando, Flórida, Estados Unidos

• Developed graphic solutions for Interfy, a leading platform in Content Management and Digital Process Automation, focusing on accessibility and enhancing user experience.
• Created creative solutions to ensure the platform's functionality and intuitiveness for users.
• Collaborated closely with the Product Development and System Development teams to integrate graphics seamlessly into the platform.
• Led the creative direction for the company's website, marketing emails, branding, and social media platforms.
• Managed the domestic and international versions of websites for three different markets, ensuring consistency and relevance across regions.
• Designed and implemented a training platform for new users and partners, including video recording and editing, and overseeing platform management in English and Portuguese.

Campinas, São Paulo, Brazil

• Digital Marketing & Design Manager
• Managed all graphic resources, including logos, websites, promotional items, exhibitions, events, media materials, and souvenirs, ensuring consistent branding and high-quality design.
• Developed the strategic direction for marketing, including creative, communications, social media, content, digital, and advertising, to effectively target the Brazilian luxury market and drive sales.
• Led the implementation of multi-channel marketing campaigns, incorporating data and user research to optimize campaigns and maximize ROI.
• Collaborated with architecture and decoration professionals for exhibitions, TV shows, journals, and magazines, enhancing brand visibility and credibility within the luxury market.
• Responsible for managing social media and advertising campaigns, interpreting campaign data and user research to refine strategies and increase engagement.Strategic Sales Support

Campinas, São Paulo, Brazil

• Diagramming
• Developed printed and digital textbooks for 10 different brands and 8 different languages, ensuring high-quality and engaging educational materials.
• Adapted visual identity according to brand guidelines, maintaining consistency and brand recognition across all materials.
• Managed presentation projects, creating visually appealing and informative presentations for various audiences.
• Organized assets effectively, streamlining workflow and ensuring easy access to resources for the team.Graphic Design
• Created and produced captivating graphic design projects for new textbooks and redesigns, ensuring high-quality and engaging educational materials.

Campinas, São Paulo, Brazil

• Developed content for various marketing materials such as emails, ads, brochures, and catalogs using InDesign, Illustrator, Photoshop, and MailChimp.
• Assisted in the development of marketing campaigns targeting pharmacies and monitored campaign results.
• Collected and analyzed website performance reports using Google Analytics.
• Wrote compelling copy for social media content and advertisements.
• Managed multiple social media accounts to enhance brand visibility and engagement.

Campinas, São Paulo, Brazil

• Graphic Designer Intern
• Created, updated, and managed creatives and web pages for commercial and government clients using InDesign, Illustrator, Photoshop, CorelDraw, and MailChimp..
• Provided graphic design and editing support for the development of all agency campaigns, ensuring consistency and high-quality visual assets.Graphic Designer Specialist
• Collaborated with the Marketing team to develop and execute graphic strategies for campaigns targeted at pharmaceutical clients such as EMS, Medley, and Sanofi
• Served as the main point of contact for cross-functional partners, ensuring graphic design solutions adhered to brand standards and guidelines.
• Led the development of promotional and marketing graphics for select brands and clients.

Campinas, São Paulo, Brazil

• Responsible for developing, producing, and delivering artwork with meticulous attention to detail.
• Developed creatives for both print and digital platforms, ensuring consistency and quality across all materials.
• Managed time effectively to meet short deadlines and quick turnaround times, maintaining high-quality standards.
• Organized weekly meetings, ensuring all team members were on track with projects.
• Maintained detailed meeting notes, facilitating effective communication and project management.
• Created an after-sales system that set the company apart from competitors, enhancing customer satisfaction and loyalty.

Associate Of Science - As, Information Technology

Computer Programming and Analysis

Bachelor Of Arts - Ba, Social Communication With Qualification In Advertising And Marketing

My team and I achieved the top position in the college-wide Experimental Project of Integrated Communication with our project developed.