Information Technology:- Create, Implement & Maintain IT Infrastructure.- Secure & Encrypt Data flow through hosting servers.- Secure the ERP and File Servers Data through user access limitations and monitoring.- Assign Project tasks to the IT department team members. - Analyze, Assess & Assist in approving IT Hardware & Software contracts from vendors.- IT Assets Management. - ERP Analysis & Customization to meet Raad Group needs.- Cloud Backup & security for all the data. - Electronic Document Management System & Data Centralization.- Monitoring system performance and efficiency.- ERP process management & Redesign.- Designing, Generating & presenting all financial and none-financial reporting to CEO. - Control on all reporting generated & submitted by both Commercial & Financial Departments.- Assists in creating & generating all financial studies for the CEO. (Yearly Cash Flow forecast; Daily & Monthly Cash Flow Reporting to GM; Departmental Break Even analysis; Income statement by company & consolidated; Profitability reports by salesman, by doctor, by client & by product.)- Creating Projects and deadlines for the accounting & Commercial departments with full guidance to be able to finalize yearend balance sheets for the banks, the government and the CEO.- Third Party applications integration analysis.- Sales taskforce tracking and performance monitoring through mobile application with full reporting capabilities. - Fleet management application design and implementation. Quality Assurance Management ISO-9001-2015 Standards (All Levels)Human Resource Management (All Levels)

- Understanding and improving business process and workflow.- Changing the Hardware and standard software to ensure business continuity, efficiency and communications systems.- Assisting in the design of business identity.- Centralization of the data for the all the Middle-Eat & European offices while coordinating tasks with the local and foreign IT departments. - Analyzing old ERP and preparing the migration process.- ERP selection and contracts negotiations with related vendors.- Customizing and implementing processes and workflow into selected ERP IRIS-RE. - Switching document management system into Electronic management system for faster access and space improvement. - Unifying the group communication systems. - Maintaining the Hardware and software and upgrading it when needed. - Securing the company Data through firewall setup and updates.- Ensuring backups on nightly basis.- Assisting in the recruitment process.- Training new recruits on the workflow and the ERP.- Group presentation to the board for enhancements and simplifications of the workflow and ERP.- Assists in conducting Performance appraisal for underwriters through ERP user reporting. - Creating, designing & generating bordereaux reports to comply with the requests of the facility re-insures. (Munich-re, Africa-re, Pierre Le Blanc, Swiss-re, etc…)- Approves IT consumables & upgrades from selected vendors.- Statistical reports generation for business seeders and re-insurers.

- Assigning tasks and daily routing for market services.- Coaching and training team members on new technologies.- Departmental yearly budget preparation and presentation to GM for approvals.- End year Performance appraisal.- Advising top management about new recruits- Creating projects Milestones for VIP clients with respect of deadlines, cost and tasks- Assisting top management in creating the commercial and the financial departments.- Load balancing on tasks between Engineers.- Promoting team spirit and ethics.- Building the calls system to be able to track history of the clients.- Managing clients maintenance contracts pricing and renewals. - Network Architecture & Design for new clients.- Identifying the needs of clients and advising them on new technologies.- Follow up with clients on updates and preventive maintenance services.- Problem solving and virus prevention and removals.- Upgrading and developing network architectures and servers.- Consulting clients on IT offers and website development.