• Performed full analysis of clients’ Retail Loans portfolio, including product characteristics, client segmentation, workflow, terms and conditions, documentation, and reports.• KYC and onboarding product management.• Application setup and testing.• End-user and Admin user training and support.• Documented integration and business requirements.• Complete business integration process, including discussions with senior management and Board of Directors, analysis, testing and implementation utilizing T24 by Temenos and CRIF.• Defining, isolating, and mapping fields for integration and processing, such as customer details, financials, assets and liabilities, loan execution, disbursement, and accounts opening.• Functional and operational post-implementation support.• Applied Agile methodology and held Scrum meetings with the team to discuss progress and coordinate planning.• Designed Dashboards to track and analyse data related to loan applications.• Applied SWOT analysis as part of the strategic planning technique.• Participated in pre-sales presentations

• Centralized Activities Audit in the Cards Management and the SME Credit Department.• Reviewed procedures and processes, gathered data relevant to audits and generated audit reports.• Interviewed managers and employees.• Performed operational and financial risk assessment.• Confirmed that the bank adhered to industry regulations.• Evaluated the effectiveness and the application of the internal control systems.• Reviewed the adequacy of the risk management procedures and methodologies.• Checked the efficiency of routine operations of the bank.• Evaluated the reliability and accuracy of the financial records and reports.• Attended Audit Committee meetings and produced minutes/summary reports.

• Branch Audits, including cash control.• Centralized Activities Audit in the Financial transfers, Supplier’s settlements, Human Resources departments, Libano-Française Finance Accounting (Subsidiary of BLF) including front/middle/back-office audit.• Performed Control of Ledger and Transitory Accounts audits.• Carried out Invoices and Salaries audits• Audited the Marketing department, Branch Network Administration, and Commercial Unit.