Walid Elsayed Email & Phone Number

Responsible for assisting the Store Manager in managing and directing the efficient operation of assigned store to maximize sales and profitability. Perform the duties of the Store Manager in his/her absence. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: Assist the Store Manager in recruiting, selecting, and managing a team of sales oriented associates who perform at levels consistent with our corporate objectives. Certify training emphasizing correct POS procedures, exceptional customer service, and plus selling. Support, uphold, and enforce all Company policies, and local, state, and federal laws and regulations. Assist in the management of labor and scheduling to minimize labor expenses, while ensuring adequate store staffing in accordance with the Labor Scheduling Program. Recognize the cause of shrink and works effectively to control losses and helps to increase profits. Assist in ordering merchandise and supplies to maintain appropriate inventory levels and maximize sales without merchandise out of stocks. Correctly verify the delivery of all merchandise and insure that all employees do the same. Ensure that the correct pricing is maintained and that all merchandise is in-code and saleable. Maintains high standards of store image ensuring that the store is clean, well-stocked, and ready for business. Strive to increase sales through suggestive selling skills/techniques and to consistently improve customer service. Ensure information flows to all Store Associates and advises management of significant events affecting the store

Egypt

• Ensure to have a suitable variety of items in terms of quality & price range.• Make sure to show reflect of sales figures.• Ensure that the best purchasing terms are obtained from supplier in terms of purchasing price, refund & terms of payment.• Control the supplier's manpower that performs the role of merchandiser/ promoters.• Control stock carefully & adjust accordingly by monitoring purchase order & sales.• Utilize the section’s available budget & prepare the monthly report.• Control the assortment, the quality & the prices of the products within his department. • To make sure of effective implementation of the food safety & quality management system.• Achieve or exceed the financial goal of his department in terms of turnover & margin

Egypt

Egypt

· Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.· Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.· Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.· Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.· Promotes sales by demonstrating merchandise and products to customers.· Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.· Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.· Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.· Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.· Prepares reports by collecting, analyzing, and summarizing information.· Maintains quality service by establishing and enforcing organization standards.· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Egypt

Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.- Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.- Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.- Handling complaints and queries (from customers and staff)- Sorting security issues, financial responsibilities.- Arranging staff meetings, Training and development

Egypt

Egypt