Walid Malaeb, Mba Email & Phone Number

Doha, Qa

Hamad International Airport, Doha, Qatar

· Assist passengers with flight information, facilitating check-ins, transfers, and boarding processes· Manage VIP lounges and ensuring accurate information verification for visitors· Conduct thorough passport and visa checks in compliance with safety and security· Maintain a high level of professional communication with customers to deliver exceptional service· Maintain a high level of professional communication with customers to deliver exceptional service

Doha, Qatar

· Conduct thorough document reviews for Hajj visa applicants, verifying the authenticity of documents· Monitor and track incoming and outgoing flights designated for Hajj travelers· Implement robust systems to minimize off-boarding discrepancies, passenger complaints

Doha, Qatar

· Strategically coordinate equipment, manpower, and resources to ensure a successful implementation· Oversee the setup of project terminals, including the smooth arrival and departure of participant teams· Generated detailed progress reports and updates on project status

Lebanon

· Formulate effective marketing strategies and sales plans to drive maximum profits· Create promotional activities to foster brand visibility and engagement to broaden the customer reach· Compile sales reports, analyzed metrics, and facilitated team meetings to drive growth strategies

Beirut, Beirut Governorate, Lebanon

· Assist diverse projects like Statistics, Electronic Banking, Omni-Channel, and Digital Banking projects· Maintain project documentation and an updated system in strict adherence to internal policies· Conduct checks for discrepancies, promptly investigating issues and proposing optimal solutions

Lebanon

· Oversee daily ATM monitoring and resolve customer issues by coordinating with relevant departments· Cultivate and maintain strong customer relationships to foster long-term loyalty and satisfaction· Manage Electronic Loans Applications by collecting and verifying accurate information

Lebanon

· Coordinate and manage tourist tours and business trips across Lebanon· Actively attended conferences and engaged in continuous learning to stay updated on the latest trends· Handle logistics such as car rentals and hotel reservations

Lebanon

· Oversaw the application process, managing application statuses and ensuring efficient information· Provide exceptional customer service by responding promptly to customer inquiries

Master'S Degree, Project Management

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General