Identify the organization’s technology needs, build and implement essential IT infrastructure, including operating systems, security tools, cybersecurity, applications, servers, email systems, mail filtering, laptops, desktops, software, and hardware, manage the IT budget and allocate resources, and manage the full project lifecycle. Build and manage all backup solutions, data storage, databases, and their security.

Select and launch cloud computing that meets company needs. Managing user access permissions, controlling cloud applications access, protecting cloud resources from data breaches or threats, updating cloud-based application security protocols, Troubleshooting issues.Select, Implement and configure (ERP) system to meet organizational needs. Troubleshoot and resolve ERP system issues, including user access, and functionality glitches. Customize and modify ERP system modules according to user requirements and business processes to enhance system performance. Manage ERP system upgrades and patches to ensure the software is up-to-date and secure from vulnerabilities.

Manage a portfolio of technology projects to meet cost, scope, and schedule constraints, Develop key performance indicators and SLAs, Define the enterprise architecture in conjunction with current and future requirements, Manage and support the delivery of software and hardware operations and projects, train, and retain talent, Identify and manage external vendors in the delivery of contracted work.

Meeting with the IT manager to discuss system needs, Designing and installing computer hardware configurations, Installing software and networking systems, Troubleshooting network and software issues, Installing high-level software security systems, Training staff on newly installed hardware and software systems, Fixing hardware, software, and networking issues, Ensuring security software is kept up to date.