Walid Nazmi🔹 Email and Phone Number

∙ Assisting them with the queries while waiting. ∙ Advising the customer in terms of packages based on what he needs. ∙ Listening to customer’s questions, concerns, and providing answers. ∙ Take request, calculate charges, and process billing. ∙ Handling customer’s payment transaction thru cash, card or cheque deposit. ∙ Maintaining daily sales collection, balancing cash drawer and keeping all cash in vault. ∙ Review or make changes to customer accounts. ∙ Record details of customer contacts and actions taken. ∙ Giving solutions and answers to customer’s inquiries and complaints. ∙ Maintain and develop good relationship with customers ∙ Prepare and deliver appropriate presentations on products/ services. ∙ Negotiate/close deals and handle objections. ∙ Collaborate with team to achieve better results. ∙ Making reports to ensure all documents submitted by customer and staff are accurate andupdated.

• Helping with staff training and development• Handling complaints from (both staff and customers)• Reporting to senior level management• Helping with promotional events• Financial Responsibilities