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Walid Taha is listed as Senior Incident Analyst at Harvey Norman, a company with 4721 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Walid Taha.
Walid Taha previously worked as Senior Service Desk Analyst at Harvey Norman and Service Desk Analyst at Harvey Norman. Walid Taha holds Bachelor Of Computer Science from Western Sydney University.
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Experienced IT professional adept in incident management and ServiceNow administration & development. Capable of leading incident response efforts, task prioritization, and service optimization. Skilled in ServiceNow customization, workflow configuration, and integration. Committed to driving efficiency and continual improvement.
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Sydney, New South Wales, Australia
Effectively oversee Incidents until resolution (including On-Call) by collaborating with the appropriate resolver groups through different communication channels to reduce business disruption and achieve complete service restoration. Deliver prompt and high-quality updates on ongoing Incidents to the relevant stakeholders. Maintain relevant articles to aid.
Sydney, New South Wales, Australia
Offer continuous assistance to SD Analysts while overseeing email and account administration queues. Accountable for reporting SD and SD Analyst KPIs through ServiceNow and PCP. Handle Major Incident Management (including On-Call) and Escalation Management. Act as a Call Centre Solution Administrator and participate in multiple projects.
Sydney, Australia
Provide Phone Support for IT related issues for 5 countries.Assist with Second Level Resolution and Email Processing.User access administration for Active Directory and SAP Accounts.
Sydney, Australia
· Installation, operation, and maintenance of computer systems· Configuring hardware and software, setting up peripherals such as routers and printers.· Data entry and payslip processing
Sydney, Australia
· Installation, operation, and maintenance of computer systems· Configuring hardware and software, setting up peripherals such as routers and printers.· Data entry and payslip processing
Sydney, Australia
· Resolving enquiries, arranging appointments, preparing quotes and invoices for customers.
Other employees you can reach at harveynorman.com.au. View company contacts for 4721 employees →
Haizam Ijam
Colleague at Harvey Norman
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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TD
Tania D'Lima
Colleague at Harvey Norman
Perth, Western Australia, Australia, Australia
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DS
Deborah Scanlon
Colleague at Harvey Norman
Ireland, Ireland
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DB
Daniel Bond
Colleague at Harvey Norman
New Zealand, New Zealand
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SV
Sarah Vanderputten
Colleague at Harvey Norman
Greater Perth Area, Australia
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SF
Sam Fernando
Colleague at Harvey Norman
Hampton Park, Victoria, Australia, Australia
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MW
Michele Ward
Colleague at Harvey Norman
Sydney, New South Wales, Australia, Australia
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RK
Ravi Kharb
Colleague at Harvey Norman
New Zealand, New Zealand
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FC
Fida Com
Colleague at Harvey Norman
Greater Sydney Area, Australia
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LM
Lidia Meo
Colleague at Harvey Norman
Keysborough, Victoria, Australia, Australia
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• MAJOR IN NETWORKED SYSTEMS • MAJOR IN SYSTEMS SECURITY
Quick answers generated from the profile data available on this page.
Walid Taha works for Harvey Norman.
Walid Taha is listed as Senior Incident Analyst at Harvey Norman.
Walid Taha is based in Greater Sydney Area, Australia, Australia while working with Harvey Norman.
Walid Taha has worked for Harvey Norman, Flying Start Family Day Care Scheme, Hilal Family Day Care Scheme, and Ftm Fabrication.
Walid Taha's colleagues at Harvey Norman include Haizam Ijam, Tania D'Lima, Deborah Scanlon, Daniel Bond, and Sarah Vanderputten.
You can use AeroLeads to view verified contact signals for Walid Taha at Harvey Norman, including work email, phone, and LinkedIn data when available.
Walid Taha holds Bachelor Of Computer Science from Western Sydney University.
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