Lead Business Office Specialist
CurrentResponsible for all aspects of the billing office. Duties include preparation for monthly statements and patient collections, create and maintain payment plan agreements, processing mail for patient payment posting, processing of correspondences and requests from insurance companies to include medical records request. Answer and follow up on inbound patient inquires. Posting electronic payment, patient checks, paper EOB’s, processing virtual credit card payments, corrected claims submission… Show more Responsible for all aspects of the billing office. Duties include preparation for monthly statements and patient collections, create and maintain payment plan agreements, processing mail for patient payment posting, processing of correspondences and requests from insurance companies to include medical records request. Answer and follow up on inbound patient inquires. Posting electronic payment, patient checks, paper EOB’s, processing virtual credit card payments, corrected claims submission and appeals. Precertification and insurance verification for in office procedures as well as preparation of financial estimates for services rendered. Assist with orientation and training of new staff. Show less