Walid Sultan Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

- Prospect for new real estate broker clients in Dubai for online and offline products to build client numbers and company revenues- Hit online and offline sales revenue targets- Providing performance regular reviews and performance reports to ensure maximum clientretention- Provide client training to ensure efficient use of the service to achieve good ROI

Dubai, United Arab Emirates

- Enrolled restaurants for advertising on Zomato's website and app.- Ensured restaurants received increased orders and visibility through effective campaigns.- Assisted clients in crafting online ordering menus, campaign visuals, and promotions for optimal results.- Monitored inbound calls for campaign-involved restaurants, providing coaching and call-handling training for the staff.- Manage and grow long-term relationships with the merchants: identify opportunities and take initiatives to grow the business of my accounts- Established trusted consultant relationships with strategic F&B industry accounts in the UAE, aiming to boost visibility and revenue.- Prepared reports and conducted data analysis to spot transaction growth opportunities.- Managed end-to-end client relationships, covering pitching, negotiations, payments, graphics design support, activations, and issue resolution.- Handled renewals of client agreements.- Successfully increased media sales revenue month by month, earning multiple awards.- Collaborated with a team to achieve targets, and individually held the top billing position in the city.- Achieved the highest number of new client acquisitions in a month in the UAE, setting a record.- Consistently ranked among the top achievers and surpassed targets on numerous occasions.

Dubai, United Arab Emirates

- Integral member of the initial launch team for the Online Ordering vertical in Dubai.- Successfully onboarded restaurants and chains onto the Zomato Online ordering platform.- Consistently surpassed sales targets, earning recognition for achieving the highest sales per month multiple times.- Recognized for performance and promoted to the Media Ad sales team.

Dubai, United Arab Emirates

- Handled esteemed clients, including "Royal families" and "high-value" corporate and consumer customers.- Managed customer complaints and inquiries for the Etisalat Prestige department.- Managed both outbound and inbound communication with a friendly, professional, and supportive approach.- Addressed various types of inquiries, including billing-related issues (complaints, disputes, explanations).- Provided technical support for devices such as iPhone, BlackBerry, and Internet Home Services.- Assisted with general inquiries about products and services.- Proactively identified sales opportunities and informed customers about relevant products and services.- Maintained a positive corporate image by adhering to Etisalat's policies, procedures, and guidelines.

Cairo, Egypt

Cairo, Egypt

- Providing technical support for clients in the UK, Ireland, and Scotland.- Handling billing inquires and disputes.- Performing troubleshooting steps on the phone and dealing with customers' complaints.

Cairo, Egypt

Initiating outbound sales calls to diverse businesses across the United States, from the Ameco tech contact center, trained and led by “Steve Nachwalter”.marketing and selling business listings on SuperPage.com, an online Yellow Pages directory.