• Develop and maintain a comprehensive project plan, including timelines, milestones, and dependencies.• Facilitate the smooth execution of Management Turnover (MTO), Reverse Management Turnover (RMTO) & Decommissioning processes for Servers.• Coordination with Technical Support Teams : VMware, AD, Windows and Linux teams.• Maintaining positive working relationships with Stakeholders providing regular project updates & addressing concerns.• Implemented quality control measures, monitor project risks and prepared Tableau reports.

• Designing and controlling the project schedule.• Preparing wireframes, SOPs & reports to update senior management on the project’s progress and showcase the project’s status.• Tracking and communicating project risks.• Handling product teams and data management on Clickup.

• Maintaining relationship with travel agents and responsible for agents overall growth. • Analyzed company training methods and made adjustments to rectify issues, increase efficiency resulting in minimal churn of existing as well as new onboarded Agents. • Ensured proper tracking in newly created databases of Agents - leaves, attendance, sales and overall performance. • Mentoring fellow team members and work collaboratively to ensure destination's overall growth

• Handled RPL Project Centrally - Its a certification sponsored by the Govt. of India with various benefits. Conducting accessments• Worked as a one person POC for all cities and BWSSC, handled all the queries regarding RPL.• Managed Salon Category pros with end to end support. • Conducted Fixed Item Replacement Drive for NCR professionals

• Sold SIP's to walk in customers. • Generated Folios by doing KYC's of walk-in customers in banks.• Done Cold calling to generate leads.