Walisson Pires Email & Phone Number

Prague, Czechia

Prague, Czechia

As an Engineering Customer Support Specialist, I am responsible for providing support worldwide, primarily in the field to all integrator partners and customers. I lead user training of collaborative robots, focusing on teaching how to program and use the robot effectively for various applications. Additionally, I perform tests on robots in the laboratory.

Prague, Czechia

- Overall coordination of technical Customer Support- Development of processes and tools- Management of internal and external communication for technical topics, including updates on software/firmware/hardware- Creation and maintenance of an internal Knowledge Base and FAQs for our customers- Collaboration with R&D, Production to develop Robot.

Joinville

• Implementation of MES performance System projects, as well as support of projects already in use by industry wide customers.
• More than 20 implementation during 8 months in 3 States and 15 different cities.
• Configuration of hardware and software. (Connections, Database, Servers, etc.) to release their use by the client for data collection.
• Execution of customer service and support services.
• Remote Assistance and frequent customer visits to solve problems and implement… Show more
• Remote Assistance and frequent customer visits to solve problems and implement new projects

Joinville E Região, Brasil

• Development of new connected refrigerators.
• Research and application of methods to evaluate components and products, enabling analysis for the product launch.
• Planning and execution of hardware tests..
• Responsible for the analysis and treatment of information acquired in tests.
• Test execution under specific laboratory conditions.
• Review data and development suggestions over time.

Curitiba E Região, Brasil

• Expertise in the integration of systems to optimize billing processes between MadeiraMadeira its suppliers and end customer. Testing and ratification activities with integrators (ERP) and suppliers using DropShipping.
• Competence in more than 90% of suppliers' systems. Responsible for a portfolio of suppliers and their social integrators (ERP).
• Negotiation of deadlines and suggestions for improvements. Elaboration of the schedule of application and testing of the system.
• Follow… Show more Expertise in the integration of systems to optimize billing processes between MadeiraMadeira its suppliers and end customer. Testing and ratification activities with integrators (ERP) and suppliers.
• Follow up of the first purchase operations between the systems.
• ERP and Supplier developer support.

Curitiba E Região, Brasil

Responsible for the monitoring and improvement of purchases from the suppliers within my brand portfolio. Supervision and monitoring of suppliers, direct contact for negotiation of better conditions and costs, market monitoring, analysis of indicators, strategic decision making, as well as prospecting potential new partners.

Curitiba E Região, Brasil

• Responsible for the research and development of a noise attenuator for industrial environments (Active Noise Cancellation - ANC). The use of adaptive control and filtering techniques to generate anti-noise in order to.
• Practical function for a multi-frequency system up to 500Hz.
• Up to 98% reduction of the sound power (~ 20dB) at the microphone reading point.
• Organization and development of a… Show more Responsible for the research and development of a noise attenuator for industrial environments (Active Noise Cancellation - ANC). The use of adaptive control and filtering.
• Organization and development of a project to ensure completion in under one year.
• Index of components and consultation of the best prices for the construction of the set.

Curitiba E Região, Brasil

Responsible for the contact and follow up responsibility for the equipment and to provide support for all Brazil, guaranteeing 25% of tests for each lot within the shortest possible time for release of the cash in the box next to the bidding process.

Honor Bachelor'S Degree, Mechatronics, Robotic, Systems And Control And Automation Engineering

Specialization Course, Engineering Of Industry (4.0)