Wali Wright Email & Phone Number

Tampa/St. Petersburg, Florida Area

-Reviews and Records financial transactions, as well as providing analytical support and financial guidance to management. -Reconciles the City's Billing and Collections cash account while maintaining various worksheets related to the subledger activity. -Responsible for the monthly reconciliations of more than 15 accounts; creating monthly journal entries to the general ledger when necessary. -Spearheads the updating of department's working instructions and standard operating procedures in order to maintain compliance with city policies.

Saint Petersburg, Florida

- Provided training for accounting personnel and management regarding the City's newly implemented automated accounts payable process, under direct supervision of city Treasurer.- Supported the payables supervisor by overseeing the production and payment of weekly check registers. - Reviewed, verified and audited invoices for adequacy and accuracy; responded appropriately to requests for payment. - Reconciled liability accounts at period end, prepared and analyzed reports to ensure prompt processing and to leverage opportunities for error.

Tampa/St. Petersburg, Florida Area

• Conducted research on the City’s investment activities in comparison to similar municipalities and presented findings to city Finance Director and Controller outlining a potential annual Treasury Report.• Collaborate with city Controller and Accountants on preliminary assessments in the preparation of the 2017 fiscal year Comprehensive Annual Financial Report.

Tampa, Florida

- Participated in audit and review engagements for clients spanning multiple services industries, while working under the supervision of Senior Accountants, Managers and Partners.- Engaged in client-facing fieldwork, using risk assessment standards to conduct audits of financial position and internal controls.- Adapted quickly to ERM and ECM software to a level proficiency where I become a liaison between client and audit team.

Tampa/St. Petersburg, Florida Area

- Conducted periodic analysis of client interactions for quality assurance purposesReviewed customer service representatives' call logs and provided feedback to both management and customer service representatives- Currently handle a wide range of customer support calls from the 29 states included in companies franchise area.- Provide exceptional customer service which directly aids reduction of service cancellation and growth of company revenue. - Evaluate, daily, my performance metrics in comparison to my peers and formulate personal action plans to improve standings.

Tampa/St. Petersburg, Florida Area

- Developed business plans with goals of increasing sales, promoting guest loyalty or improving the culture of the store team. - Monitored reports based on guest surveys and strategize methods of improving levels of satisfaction while driving for higher sales. - Quickly and effectively solved customer challenges.- Created a network with peers from other stores in store district. Exchanging ideas and methods of providing better guest service.

Tampa/St. Petersburg, Florida Area

- Worked with nationally acclaimed psychologist Dr. Mark S. Goldman, conducting interviews, collecting data, and recruiting patients for a 5 year longitudinal study on preteens.- Managed a team of data entry assistants to collect and organize the survey and interview data.

Master, Accounting

Bachelor’S Degree, Accounting, 3.5

Received B.S. in Accounting at the Lynn Pippenger School of Accounting this Fall.

Completed Semester Abroad, International Business/Trade/Commerce And Japanese Culture

Activities and Societies: Calligraphy ClubStudied the Japanese Language in intensive speaking and writing courses. I also took a course.

Bachelor’S Degree, Psychology