Manage the day to day operations of a 400 unit high rise luxury community and oversee a team of 8 including service manager, service technicians, leasing agents, and assistant manager. Administer all facets of capital projects from start to completion. Prepare weekly reports and provide their time to management. Coordinate capital projects, as well as manage accounts payable and revenue growth. Monitor marketing trends and define sales goals accordingly to draw new customers. Obtain rental… Show more Manage the day to day operations of a 400 unit high rise luxury community and oversee a team of 8 including service manager, service technicians, leasing agents, and assistant manager. Administer all facets of capital projects from start to completion. Prepare weekly reports and provide their time to management. Coordinate capital projects, as well as manage accounts payable and revenue growth. Monitor marketing trends and define sales goals accordingly to draw new customers. Obtain rental payments and generate variance and market pricing analysis reports.Successfully manage day-to-day operations including capital projects for 400 units; communicate effectively with vendors and manage their contracts, as well as administer the allocated budget, and manage expenditures. Spearhead maintenance and office teams, as well as provide operational support to them; process invoices in an accurate and efficient manner. Lead marketing/business development efforts to attract new renters; maintain maximum tenants satisfaction by timely addressing their concerns. Show less

Responsible for managing end-to-end operations for 600 multi-phase units, as well as oversing large-scale capital projects and property improvements. Provided strategic leadership and oversight to an assigned team of 12 (office and maintenance) people. Addressed tenants’/customers’ concerns in a timely manner and initiated appropriate action plans to resolve them. Ensured accurate processing of all invoices and POs.Monitored the effectiveness of all existing procedures, evaluated their… Show more Responsible for managing end-to-end operations for 600 multi-phase units, as well as oversing large-scale capital projects and property improvements. Provided strategic leadership and oversight to an assigned team of 12 (office and maintenance) people. Addressed tenants’/customers’ concerns in a timely manner and initiated appropriate action plans to resolve them. Ensured accurate processing of all invoices and POs.Monitored the effectiveness of all existing procedures, evaluated their efficiencies, and implemented adequate action plans to streamline operations; provided regular reports to management.Performed month-end processing of $200 – $600 delinquent on 603 units; processed and submitted monthly commission pay for team members and administered revenue.Provided pricing recommendations as per current marketing trends and deployed strategic marketing plans to propel business growth and increase revenue; forecasted 30-90 monthly income with the allocated budget.Led regular inspections and managed capital projects; oversaw accounting statements, and tracked payment collections. Show less

Collected and processed monthly bills and sustained 96% occupancy and below 5% ATR of 512 units. Maintained a revenue of $852K monthly and below 1% delinquency each month. Managed and prepared reports of GPR/Aged Receivables/MMRs. Provided operational support to the property manager with daily tasks and propelled revenue.

Oversaw property management operations and timely coordinated with senior management to provide day-to-day reports and administered marketing activities. Managed an office and maintenance staff of 12 and submitted their monthly commissions. Responsible for processing invoices, managing teams, addressing/resolving customer complaints, and administering budgets. Progressed to the role of property manager after being successful as an assistant manager.Performed monthly forecasting against… Show more Oversaw property management operations and timely coordinated with senior management to provide day-to-day reports and administered marketing activities. Managed an office and maintenance staff of 12 and submitted their monthly commissions. Responsible for processing invoices, managing teams, addressing/resolving customer complaints, and administering budgets. Progressed to the role of property manager after being successful as an assistant manager.Performed monthly forecasting against assigned budget and administered payments of current and future residents; ensured daily activities were carried out as per best standards and practices.Supported property sales and oversaw operating income, as well as collected payments from all residents.Processed an average of $200-600 delinquency on 562 units, as well as managed invoicing and weekly POs.Assisted management in defining appropriate prices for the properties and managed final account statements. Show less

Served as a leasing manager for the Amaranth Luxury Apartments in Denver and Heritage Creek in Cherry Creek. Managed 480 units and rented properties at the rate of $2K – $4K per month. Nominated as the Leasing Professional of the Year for excellence in closure rates, secret shopper scores, customer service, sales rates, and knowledge of local amenities. Contributed to improving training initiatives and performance of other leasing agents.