Elisa Walker Email & Phone Number

Hoboken, New Jersey, United States

Brooklyn, New York, United States

New York City Metropolitan Area

• Building the culture of distribution center through associate engagement and support the scalable growth of the company by developing and enabling the success of each member of the leadership team
• Engage all levels of the organization to remove waste from operations processes employing Lean/Six Sigma practices
• Oversee product flow and implement new processes as required in order to improve efficiency and to support growth in new product lines
• Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems
• Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Delivery Time, Drive Time, Order Defect Rate, and Cost Per Order.

Brooklyn, New York, United States

Manage operations and HR functions for Brooklyn store with 85-plus team members. Direct all management and staff-level recruiting, hiring, compensation, and training; with a focus on building a strong, customer-centric team. Implement operational process improvements and merchandising initiatives to support revenue growth and protect profit margins.

Brooklyn, New York

Opened and managed World Market’s flagship store. Partnered with company VPs, corporate visual team, and merchants to create a new store hybrid model and storytelling merchandising style, supporting brand development. Developed, motivated, and retained a high-performing team at the management and staff level. Utilized sales forecasting tools to plan.

Greater New York City Area

Directed more than 25 new store openings and relocations/remodels throughout the US, managing the process from planning to staff training to opening day launch. Interviewed and hired new leaders including GMs, Lead Supervisors, and Supervisors. Trained new GMs in the Northeast, Northwest, and Arizona. Served as interim District Manager for the New Jersey.

Seattle, Washington, United States

Managed 3 stores in the Seattle market, including the highest-volume store in the district with a staff of 65 and management team of 11. Opened 2 new stores including all planning, hiring, training, and merchandising. Achieved outstanding metrics, including #1 district ranking in sales to budget for 5 years; #1 ranking in conversion for 6 years; and #1.

Phoenix, Arizona, United States

Held GM positions of increasing responsibility throughout the Phoenix region, including concurrent leadership of 3 high-volume stores. Traveled throughout the domestic US to serve as management trainer for new store locations. Delivered outstanding sales, customer service, and metrics results; including #1 district ranking in sales to budget for 4 years.

Phoenix, Arizona

Managed restaurant from planning a start-up to selling a profitable business 6 years later. Handled all hiring, training, payroll, accounting, and marketing. Turned a profit after just one year in business.

Ba, Art History/Photography

Art History