Amy Walker Email & Phone Number

Edmonton, Canada Area

Processed mediation and arbitration applications in accordance with the Alberta Labour Code.Supported the Executive Director and Dispute Resolutions Manager through the process of selecting a new mediator.Worked with the office manager to ensure the day to day needs of the Director, Disputes Manager, arbitrators and mediators were met.Became familiar with IMAGIS, ARTS, CMIS and ARDATested new software; filing bugs, suggesting improvements and new features to… Show more Processed mediation and arbitration applications in accordance with the Alberta Labour Code.Supported the Executive Director and Dispute Resolutions Manager through the process of selecting a new mediator.Worked with the office manager to ensure the day to day needs of the Director, Disputes Manager, arbitrators and mediators were met.Became familiar with IMAGIS, ARTS, CMIS and ARDATested new software; filing bugs, suggesting improvements and new features to increase the benefit to Mediation Services StaffInterfaced with clients, redirecting phone calls, and greeting guests.Key Accomplishments:• Prepared backlog of documents for archiving according to Government of Alberta Administrative Records Disposition Authority (ARDA). Put processes in place to ensure records are managed appropriately each fiscal year end.• Quickly built relationships within the department, and the Ministry in general to ensure no interruption to the level of service expected from Mediation Services caused by a new employee joining on short notice. Show less

Edmonton, Canada Area

Office Administrator for a fast growing pet food manufacturer. Manage and respond to facilities service tickets, administrative requests.Coordination of corporate events.Provide timely reports and work order management.Assist HR with on-boarding of new employeesAssisting multiple departments with day to day tasks, including legal, events and marketing.Creation and Administration of an "Employee Perks" program to provide discounts on bus passes, movie tickets and… Show more Office Administrator for a fast growing pet food manufacturer. Manage and respond to facilities service tickets, administrative requests.Coordination of corporate events.Provide timely reports and work order management.Assist HR with on-boarding of new employeesAssisting multiple departments with day to day tasks, including legal, events and marketing.Creation and Administration of an "Employee Perks" program to provide discounts on bus passes, movie tickets and local businessesPart of the team responsible for creating and maintaining an Intranet including full ownership and creation of Admin and Facilities sectionCoordinating services across four locations with very different requirements. Two Corporate offices and two production kitchensUpdating existing office processes to keep up with company growthReceptionist - Directing phone calls and greeting guests in a friendly and professional manner Show less

Edmonton, Canada Area

Dual Role Administrative Assistant and Receptionist for a for a busy video game studio of 300+ employeesReceptionist-Ensuring all sign in and Non-Disclosure agreement protocols are followed -Coordinating incoming and outgoing shipping (including documents for international shipments)-Management of "Concierge Services" for employees (ordering and sales of bus passes, movie tickets, etc)General Administrative- Making purchases at employees request, making sure that… Show more Dual Role Administrative Assistant and Receptionist for a for a busy video game studio of 300+ employeesReceptionist-Ensuring all sign in and Non-Disclosure agreement protocols are followed -Coordinating incoming and outgoing shipping (including documents for international shipments)-Management of "Concierge Services" for employees (ordering and sales of bus passes, movie tickets, etc)General Administrative- Making purchases at employees request, making sure that proper approvals are obtained, invoices/receipts are submitted, and budgeting is accurate- Processing employee expenses and ensuring spends are recorded to the correct budget using Electronic Arts expense reporting tool.- Catering, everything from small lunch meetings. to large over time dinners, to events for the entire studio- Organizing onsite services such as hair cuts and massage. Scheduling service providers, and managing appointments.Maintaining Staff Store-Inventory Management of a stock of Electronic Arts and BioWare games and merchandise for employees to purchase-Ordering stock from vendors, and maintaining good relationships.-Merchandising and maintaining store space, ensuring the store appearance kept up with store growthMaintaining Studio Reference Library - Day to day upkeep and orderingAccounts Payable Back up - Setting up vendors in Electronic Arts payables system, creating purchase orders, receiving invoices, and tracking payment Show less

Edmonton, Canada Area

Temporary Contract.Time keeper for centralized payroll projects based in Fort McMurrayAccurately entered and maintained payroll data according to SOX specificationsTrained new team membersCoordinated with the onsite payroll office in Fort McMurrayEnsured accurate and on time payment of 800+ union employeesAnswered payroll inquiries for employees and Service CanadaOrganized and filed project documentation in preparation for archivingExtensive use of Microsoft Excel

Edmonton, Canada Area

Excellent customer service, both in store and over the phoneConsistently met personal and store sales goalsKept up with product trends and knowledgeMaintained store appearance through cleaning, merchandising and seasonal decorationsTraining new staff

Edmonton, Canada Area

Team lead for two centralized payroll projects based in Fort McMurrayAccurately entered and maintained payroll data according to SOX specificationsTrained new team membersCoordinated with the onsite payroll office in Fort McMurrayEnsured accurate and on time payment of 800+ union employeesAnswered payroll inquiries for employees and Service CanadaOrganized and filed project documentation in preparation for archivingAssisted Accounts Payable department as… Show more Team lead for two centralized payroll projects based in Fort McMurrayAccurately entered and maintained payroll data according to SOX specificationsTrained new team membersCoordinated with the onsite payroll office in Fort McMurrayEnsured accurate and on time payment of 800+ union employeesAnswered payroll inquiries for employees and Service CanadaOrganized and filed project documentation in preparation for archivingAssisted Accounts Payable department as neededExtensive use of Microsoft Excel Show less

Edmonton, Canada Area

Kept track of store expensesConsistently met personal and store sales goalsKept up with product trends and knowledgeMaintained store appearance through cleaning, merchandising and seasonal decorationsTraining new staffExcellent customer service, both in store and over the phoneExtensive use of Microsoft Excel for record keepingAssisted with ordering, receiving and processing inventory

Edmonton, Canada Area

Onsite payrollAccurately entered and maintained payroll data according to SOX specificationsEnsured accurate and on time payment of 800+ union employeesOrganized and filed project documentation in preparation for archiving at the end of the projectExtensive use of Microsoft Excel and Outlook