Head Of Retirement Living - South West
CurrentAccountable for performance, quality and consistency of Retirement Living services in the South West.
Nov 2024 - Present
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Antony Walker Email & Phone Number
Head of Retirement Living - South West at Housing 21
at
Housing 21
1 work email found
@housingandcare21.co.uk
2 phones found area 370
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Head of Retirement Living - South West at Housing 21
Location
Gloucester, England, United Kingdom
Company size
Who is Antony Walker? Overview
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Quick answer
Antony Walker is listed as Head of Retirement Living - South West at Housing 21 at Housing 21, a company with 831 employees, based in Gloucester, England, United Kingdom. AeroLeads shows a work email signal at housingandcare21.co.uk, phone signal with area code 370, and a matched LinkedIn profile for Antony Walker.
Antony Walker previously worked as Head of Retirement Living - South West at Housing 21 and Regional Operations Manager - South West at Housing 21. Antony Walker holds Bachelor Of Arts (Ba), Ancient And Medieval History, 2:1 from The University Of Birmingham.
Company email context
Email format at Housing 21
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{first}.{last}@housingandcare21.co.uk
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AeroLeads found 1 current-domain work email signal for Antony Walker. Compare company email patterns before reaching out.
Profile bio
About Antony Walker
Head of Retirement Living for the South West at one of the largest providers of housing and care services for older people. Career has also encompassed:- Setting up a new Customer Experience function gathering feedback from customers through surveys, telephone interviews and focus groups- Corporate performance reporting for Birmingham City Council- Helping to develop new assistive technologies as part of multi-million pound EU research collaborations- Social research into the major issues affecting older people
Listed skills include Policy, Public Sector, Project Management, Stakeholder Engagement, and 12 others.
Current workplace
Antony Walker's current company
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Housing 21
9 roles
Antony Walker work experience
A career timeline built from the work history available for this profile.
Regional Operations Manager - South West
Senior management of Housing 21's Retirement Living properties in the South West
Feb 2022 - Nov 2024
May 2019 - Feb 2022
Assistant Retirement Housing Manager
Manage 10 retirement housing schemes across Birmingham as part of a larger housing patch. - Line manage 9 Court Managers- Maintain/improve void performance - Monitor court budgets including repairs performance- Tackle complaints and hold regular consultations with residents
Nov 2016 - May 2019
Customer Experience Manager
Housing & Care 21
Managed Housing & Care 21's Customer Experience research function, this includes:- National Residents' (STAR) Satisfaction Survey with a sample size of over 5,000- Annual Care Customer Satisfaction Surveys (Extra Care and Home Care) of over 6,000 customers- Quarterly Repairs Customer Satisfaction Surveys- Quarterly Sales, lettings and move-in satisfaction.
Jun 2014 - Oct 2016
Research And Evaluation Officer
Housing & Care 21
Project managed and contributed to a range of research initiatives including:- Developing and evaluating new assistive technologies in collaboration with external partner organisations, both nationally and internationally. - Delivering presentations at a number of high level conferences to promote our research including speeches at the European Union AAL.
Sep 2011 - May 2014
Policy And Tenant Partnership Officer
Housing & Care 21
- Updated housing policies and procedures to ensure that the organisation delivered high quality services to its customers. Utilised a wide-ranging consulting process, seeking the views of front-line staff and customers. - Pro-actively sought to involve residents in the running of services through local forums and service improvment projects. Liaised with.
Sep 2010 - Aug 2011
Corporate Policy And Performance Assistant
- Drafted corporate performance reports for Cabinet and Corporate Management Team.- Supported the management of the Comprehensive Area Assessment, including liaison with the Audit Commission, senior officers and members. Drawing up action plans for improvements.- Facilitated the Improved Services Corporate Management Team meetings and workplan.- Provided.
Jan 2009 - Aug 2010
Secretary To Homeless Policy Manager
Assisted the Homeless Policy Manager in a high-pressure environment with both operational and strategic duties. - Created actions plans and drew up strategies in consultation with various key officers and senior managers within and outside the service. - Conducted evidence gathering and coordination activities for the Audit Commission inspection..
May 2008 - Dec 2008
Team & coworkers
Colleagues at Housing 21
Other employees you can reach at housingandcare21.co.uk. View company contacts for 831 employees →
KB
Karen Bartlett
Colleague at Housing 21
Bournemouth, England, United Kingdom, United Kingdom
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LB
Lesley Burgess
Colleague at Housing 21
Greater Manchester, England, United Kingdom, United Kingdom
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AT
Avril Timmerman
Colleague at Housing 21
London, England, United Kingdom, United Kingdom
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DA
Dawn Aston-Adams
Colleague at Housing 21
West Midlands, England, United Kingdom, United Kingdom
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CH
Carolynne Hodgson
Colleague at Housing 21
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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JL
Julie Levesley
Colleague at Housing 21
West Midlands, England, United Kingdom, United Kingdom
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KS
Karen Skyrme
Colleague at Housing 21
Greater Plymouth Area, United Kingdom
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DW
Debbie Whitehead
Colleague at Housing 21
Milton Keynes, England, United Kingdom, United Kingdom
View →
MT
Michelle Thompson
Colleague at Housing 21
Warrington, England, United Kingdom, United Kingdom
View →
NB
Nicky Byford
Colleague at Housing 21
Dagenham, England, United Kingdom, United Kingdom
View →
Karen Bartlett
Colleague at Housing 21
Bournemouth, England, United Kingdom, United Kingdom
View →
LB
Lesley Burgess
Colleague at Housing 21
Greater Manchester, England, United Kingdom, United Kingdom
View →
AT
Avril Timmerman
Colleague at Housing 21
London, England, United Kingdom, United Kingdom
View →
DA
Dawn Aston-Adams
Colleague at Housing 21
West Midlands, England, United Kingdom, United Kingdom
View →
CH
Carolynne Hodgson
Colleague at Housing 21
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
View →
JL
Julie Levesley
Colleague at Housing 21
West Midlands, England, United Kingdom, United Kingdom
View →
KS
Karen Skyrme
Colleague at Housing 21
Greater Plymouth Area, United Kingdom
View →
DW
Debbie Whitehead
Colleague at Housing 21
Milton Keynes, England, United Kingdom, United Kingdom
View →
MT
Michelle Thompson
Colleague at Housing 21
Warrington, England, United Kingdom, United Kingdom
View →
NB
Nicky Byford
Colleague at Housing 21
Dagenham, England, United Kingdom, United Kingdom
View →
2 education records
Antony Walker education
Bachelor Of Arts (Ba), Ancient And Medieval History, 2:1
Education record
King Edwards Sixth Form College
FAQ
Frequently asked questions about Antony Walker
Quick answers generated from the profile data available on this page.
What company does Antony Walker work for?
Antony Walker works for Housing 21.
What is Antony Walker's role at Housing 21?
Antony Walker is listed as Head of Retirement Living - South West at Housing 21 at Housing 21.
What is Antony Walker's email address?
AeroLeads has found 1 work email signal at @housingandcare21.co.uk for Antony Walker at Housing 21.
What is Antony Walker's phone number?
AeroLeads has found 2 phone signal(s) with area code 370 for Antony Walker at Housing 21.
Where is Antony Walker based?
Antony Walker is based in Gloucester, England, United Kingdom while working with Housing 21.
What companies has Antony Walker worked for?
Antony Walker has worked for Housing 21, Housing & Care 21, and Birmingham City Council.
Who are Antony Walker's colleagues at Housing 21?
Antony Walker's colleagues at Housing 21 include Karen Bartlett, Lesley Burgess, Avril Timmerman, Dawn Aston-Adams, and Carolynne Hodgson.
How can I contact Antony Walker?
You can use AeroLeads to view verified contact signals for Antony Walker at Housing 21, including work email, phone, and LinkedIn data when available.
What schools did Antony Walker attend?
Antony Walker holds Bachelor Of Arts (Ba), Ancient And Medieval History, 2:1 from The University Of Birmingham.
What skills is Antony Walker known for?
Antony Walker is listed with skills including Policy, Public Sector, Project Management, Stakeholder Engagement, Local Government, Stakeholder Management, Policy Analysis, and Report Writing.
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