Advisor to Ujamaa's Executive Director and Head of Operations, focused on supporting them as execute a country-wide scale-up throughout Kenya. Consulted on policy, procedure, and organizational planning.Ujamaa Africa is an organization transforming communities through Gender-Based Violence (GBV) prevention education in schools in Kenya, Malawi, and Somalia.

Leading a team responsible for championing, launching, and scaling new fulfillment models.

Focused on operational innovation and scaling Instacart's SaaS offering for partner-driven fulfillment.

- Lead Operations in the Eastern United States- Set goals and KPIs for a team of hundreds across many markets- Partner with Ops leadership to set organizational priorities and influence company strategy- Support regional and national retail partners - Lead large, cross-functional working groups to build scalable solutions in service of company goals

- Lead operations and own regional P&L- Drive strategy, culture, and continuous improvement- Support aggressive expansion - Build operational synergy with key strategic partners

-Lead and set priorities for local Operations team-Translate company goals into measurable action plans-Manage in-store operations-Drive national strategic initiatives-Develop and codify best practices for Shopper operations

-Grew Instacart's LA delivery fleet and customer base from the ground up-Accountable for all KPIs as one of two Operations Managers for the city-Primary liaison for local retail partners-Networked and partnered with local startups, community organizations, and more to drive brand awareness-Ran data-driven marketing experiments to drive new users and orders on a weekly basis-Drove Instacart’s local expansion to new regions throughout Southern California-Planned and led new market and retailer launches-Sourced, recruited and managed a large fleet of Personal Shoppers-Trained new shoppers in policies, systems, best practices, and exceptional customer service-Developed scalable playbooks for Shopper management, operational efficiency, and local marketing

Advised Founder/CEO on strategy, pricing, marketplace dynamics, org design, hiring, and more.

Supported the CEO and COO in managing all aspects of company operations. Monitored the tasks and priorities of all Executives to ensure efficiency, transparency, and accountability. Other responsibilities included recruiting, HR, IT, systems analysis, logistics, and budgeting. Prepared pitches for presentation to potential investors and clients, participated in product development, and managed accounts for select VIP clients. Supervised scheduling, travel, expenses, and internal communications for a staff of over 100 employees in three offices. My versatility, organization, and ability to work independently were keys to excelling with an extremely busy schedule and full slate of duties.Key Accomplishments:-Supervised move of 11,000 square foot office-Established new vendor relationships and office infrastructure-Served as primary recruiter as the company grew 150%-Hired 30 new skilled employees in a 90-day span-Managed company's largest account and grew their commitment by 300%

As Executive Assistant to the Founder and CEO of a fast-growing startup company, I worked closely with Executive team on all aspects of company operations. From administration to strategy, product, and business development, I quickly became an integral member of the company's operations team and a go-to resource for the entire staff. I managed a busy office, scheduling and travel for all C-Level executives, and provided support for sales, fulfillment, production, and technology as needed.

Assistant to a senior talent agent at a top Hollywood Talent and Literary Agency. Managed a busy office with heavy call and email volume with duties ranging from administrative (scheduling, travel, clerical, etc) to detailed client management, project tracking, coverage, pitching, accounting, and more. Identified and procured opportunities and cast clients in multiple film and TV projects. Brought a working client to the agency for across-the-board representation. Revolutionized our tracking system to maximize client opportunities and minimize busy work.

Senior manager and morning drive DJ for the nation's top-ranked college radio station featuring a Triple-A format and various specialty programming blocks. Raised the station's overall cume and ratings within the 18-49 demo significantly over a two year span. Supervised four semi-annual fund drives raising over $250,000. Successfully managed the live on-air presence of this 24/7/365 station without a single lapse in my tenure. Coordinated human resources and hired over 100 student staffers three times annually, identifying, recruiting, and training future leaders. Created a new traffic management system to protect the revenue stream. Produced multiple live events and promotions with A-list artists and venues, as well as engineering the on-air and on-site promotion campaigns for the events. Participated in focus groups, strategy meetings, and the execution of the station's on-air and online re-branding.

Supported the Music and Program Directors in a variety of day-to-day operations. Reported to FMQB and CMJ charts. Scheduled music using RCS Selector; assisted in building and refining format clocks, coding music library, and generating scheduling rules. Was responsible for music tracking, web content generation, updates, and more.

Produced and scheduled diverse production elements for a range of programming including sweepers, imagers, legal IDs, promos, PSAs, underwriting spots, and more. Successfully re-imaged the station's Urban (reggae and hip hop) and Family (children's music, show tunes, and more) program blocks. Managed a small staff of producers and led weekly workshops on audio principles and editing skills. Participated in programming and event planning and organization. Became an expert in the use of Pro Tools, Adobe Audition, Enco DAD system, RCS Selector/Linker, ISDN recording and multiple audio consoles. Ran remote and in person recording sessions with professional voice talent and became adept in coaching and processing to obtain optimum quality.

Facilitated live and pre-recorded sessions with a variety of top level performers. Participated in weekly workshops covering recording and mixing techniques, hardware and software processors and equipment, and artist management. Mixed down pre-recorded sessions for air. Equipment used included Pro Tools HD, Yamaha PM5D Mixing Console, outboard processors from Rane, DBX, Millennia, TL Audio, and more. Microphones by AKG, Audio-Technica, Sennheiser, Audix, Earthworks, Neumann, etc.

Produced/managed in-house commercials and network spots, as well as new opens and imaging for the station's morning and afternoon drive programming. Voiced commercials and promos. Assisted afternoon talk show producer and traffic manager. Created and executed multiple promotions and remote events. Significantly upgraded the quality of the station's overall imaging while reducing turnaround time and streamlining the production process.