Key Responsibilities•Provide key support to the General Manager in workplace relations matters (misconduct, complaints, absence) and investigations. As part of this responsibility, I have implemented and delivered a change to documentation for performance and disciplinary proceedings resulting in a faster, more productive process that reduces operational risk to the business. • Guide Works Supervisors through the performance management process and provide practical coaching and support to influence individual performance and behaviour at work• Interpretation of the Building and Construction General Award, keeping current with changes to award conditions and legislation relevant to our industry and organisation • Use specialist knowledge to formulate, implement, educate and present innovative and practical HR policies and practices that support the organisation and improve processes and productivity

Manage the notification, redeployment, redundancy and retrenchment aspect of the Business Optimisation project including the following responsibilities:• Managing employee notification timelines and schedules (including leader training, notification meeting times, room bookings, on site support) all while maintaining strict confidentiality • Producing redundancy memos and scripting for leaders• Coaching line and senior managers through the notification and change process• Creating and distributing notification letters for impacted employees• Tracking the progress of impacted colleagues, communicating with leaders and guiding them to maximise internal redeployment opportunities for employees• Managing the project plan, ensuring tasks completed on time• Managing and reconciling costs associated with employee support, outplacement support, redundancy costs• Creating best practice documents and processes, ensuring the process followed is consistent for each project in the future• Compiling insightful satisfaction survey data results for implementation into future projects

PROJECT: HR Policy databaseManage and lead the policy and content review for the new HR policy and procedure database, including the following responsibilities;• Review all Bankwest HR policies for content accuracy, make changes where required• Review all policies for content gaps, create new policies where required• Create new FAQ’s for current HR policies, reviewing content and obtaining approvals• Liaise with database holder to have policies uploaded into HR database by due date• Required project management skills• Time management and prioritisation skills• Excellent negotiation skills• Excellent written and verbal communication

Provide exceptional situational advice and coaching to leaders and employees across the entire organisation in workplace situations, including industrial relations, remuneration strategy decisions and performance.• Lead the business in workplace relations matters (misconduct, complaints, absence) conducting investigations, creating documentation and coaching leaders for decision making• Coach leaders through the performance management process, and guide them to manage high performance for success• Advise and guide leaders on salary and remuneration decisions for new hires and salary reviews• Interpretation of employment legislation (including enterprise agreements) and company policy and provide advice to all employees and leaders• HR policy reviews including creating new content where required• Develop and maintain effective high performing relationships with leaders across all levels of the organisation• Support the delivery of organisational change• Provide practical coaching and support to influence organisational and individual performance and behaviour at work• Use specialist knowledge to formulate, implement, educate and present innovative and practical HR policies and practices that support the organisation• Informal leadership of the HR Consultant team where required, or where specialist advice was requested• Evaluate (using the Hay methodology) new and existing roles against internal salary banding to ensure consistent salary against market conditions

Provided first point of contact to Bankwest employees on HR Policy and Procedural advice at Bankwest, and provided assistance to colleagues and leaders with navigation of the HR Self Service system, including the following responsibilities:• Interpretation of employment legislation (including enterprise agreements) and company policy and provide advice to all employees and leaders• Develop and maintain effective relationships with leaders across all levels of the organisation• Provide practical coaching and support to influence organisational and individual performance and behaviour at work• Support the delivery of organisational change through document creation and monitoring status of impacted colleagues• Maintaining the HRIS database for colleague and position changes• Ownership and maintenance of 457 visa (and other working visas) database, including quarterly audits• HR policy reviews including creating new content where required

Provided personal administration support to the Head of HR for Retail division. Provided team administration and day to day support for the Retail HR Business Partner team, acted as a HR liaison for the administration staff based in my location as required/requested.Key Achievements:Collaborated with the HR Business Partners on the senior leader aptitude testing project. Reports were used for identification of future leaders and talent for succession planning. Created monthly people dashboard for Head of HR to issue to Retail Leadership team. Changed a data heavy 5 page report to a one page dashboard of need to know information for the senior leadership team.Administered onboarding and terminations database for employee engagement surveys. Collaborated with the survey provider to reduce the attrition of employees within one and two years of service.

Managed employee changes for East Coast Retail Stores colleagues, monitored and maintained fleet car driver information and mobile lender information for the Bankwest website. Also ensured the change/implementation of projects ran efficiently with minimal impact to Retail Store colleagues.Key Achievements:Redesigned and successfully implemented the Fleet Vehicle database, creating guidelines and procedures for the operations team. This enabled better control of the vehicles, saving costs by more efficient use of vehicles, less parking fee costs and ultimately reducing the need to purchase new vehicles.Engaged new supplier of coffee beans to stores across the East Coast to bring consistency to purchasing. There were numerous suppliers in each state and aligning with the CBA supplier dramatically saved costs for Bankwest.Transitioned successfully the NSW Retail Store managers and employees to the new HR Information System (approximately 20 stores). Provided invaluable support to managers as they moved to a self-service system, enabling process and cost savings for HR.